Reviews (9,237)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

May 26, 2021

Agent Hugo Hu is exceptional. He responds quickly and helps me to solve any problem. Thank you sir!!!

pool-punisher.com
France
About 1 month using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

April 3, 2023

Whenever I am stuck, CJ helps me in resolving all the issues. They help instantly. I am happy with their service especially with Michell Luo.

UpstorePlus
India
About 1 month using the app
October 13, 2020

It's always amazing to work with CJ Dropshipping team. Very supportive with everything and quick to address the concerns. It's been an absolute pleasure to work with my agent's representative. Bonnie if you're reading this, you're the best!

HumidPod
Sri Lanka
About 1 month using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 19, 2023

I'll admit I started from scratch with absolutely no knowledge & can confidently say I should have spoken to Cherry sooner; she covered the gaps the videos didn't quite explain & took the time to make sure I understood (as painful as that may be with me).

Very Polite, Attentive & Patient, to merely classify her conduct as professionl is a clear understatement. TY Cherry Xu :P

The Night Cap
Australia
About 1 month using the app
February 15, 2023

Angel is apart of the customer service for CJ dropshipping which i really enjoyed speaking to in a timely manner about my recent purchase which made me feel satisfied on my product being shipped in a good manner.

blossombeauty
United States
About 1 month using the app
June 11, 2020

I am using this app and my ECOM game has leveled up thanks to Katrina my agent she is always replying and helping me out

Mommyglowing
Belgium
About 1 month using the app
CJDropshipping replied June 13, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 27, 2020

I love this application, very to use it is really perfect to get started in dropshipping with 5 stars for me

Tray Master™
United States
About 1 month using the app
CJDropshipping replied July 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 8, 2023

Very good and professional staff. Also has a huge catalog with everything you need for your specific desires. Bruce lin as well as my agent Isabella Yang has helped with all sorts of enquiries. I recommend!

Crafty-Clayworks
Denmark
About 1 month using the app
January 12, 2023

Customer service is great! I highly recommend CJ. You're able to message them on what's up and get a very quick response.

PrimoWears
United States
About 1 month using the app
June 16, 2023

Murphy was very helpful, quick respond. Understand exactly what I needed , perfect service , Thank you Murphy for your help

VAZER
United Kingdom
About 1 month using the app