Reviews (9,241)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

Edited July 27, 2020

I love this application, very to use it is really perfect to get started in dropshipping with 5 stars for me

Tray Master™
United States
About 1 month using the app
CJDropshipping replied July 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 8, 2023

Very good and professional staff. Also has a huge catalog with everything you need for your specific desires. Bruce lin as well as my agent Isabella Yang has helped with all sorts of enquiries. I recommend!

Crafty-Clayworks
Denmark
About 1 month using the app
January 12, 2023

Customer service is great! I highly recommend CJ. You're able to message them on what's up and get a very quick response.

PrimoWears
United States
About 1 month using the app
June 16, 2023

Murphy was very helpful, quick respond. Understand exactly what I needed , perfect service , Thank you Murphy for your help

VAZER
United Kingdom
About 1 month using the app
October 12, 2020

I started dropshipping few months ago with the help of CJDropshipping as a fulfilment service. Icy Hu who is my personal agent gave me a great support whenever I had stucks. I really recommend their service and very satisfied

Aunty's Kitchen Store
Sri Lanka
About 1 month using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 23, 2023

Great customer support from Aoki. I am just starting but so far am pleased with the service and products

My Store
Indonesia
About 1 month using the app
March 2, 2023

My agent DONNA personally helped me a lot since she resolved each and every one of my doubts as well as resolving some adjustments and helping me understand, as well as being polite, kind and courteous.

PORTENTO
Mexico
About 1 month using the app
July 20, 2023

Très bon service, orientation client, quelqu'un pour vous répondre 24/7, merci Fionnula Wong et tous les autres.

Nevezo
France
About 1 month using the app
Edited May 31, 2020

I had some questions about my orders and used the chat , miss Summer was very helpful guiding me true the platform and helping me with giving more information . Thank you for helping.

Kicktrainer Pro
Belgium
About 1 month using the app
CJDropshipping replied May 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 22, 2022

Zoey has been very helpful, answered a lot of my questions about products and very kind as well. Thank you so much

Zentrix
Australia
About 1 month using the app