Reviews (9,241)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

December 19, 2022

Top conditions and a very good support from Robert Yang it was my first product and i had some difficult questions which were answerd very quick.

Shopdaily
Germany
About 1 month using the app
June 19, 2021

I've had no major issues so far and If a minor issue comes up my personal agent Gin is always quick to fix it. I will continue to use and be quick to recommend everybody else do the same

AdoraPaws
United Kingdom
About 1 month using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

March 4, 2023

I am very satisfied with the customer service provided by agents in CJdropshipping. They are quick to respond and always available. My special appreciation for Connie and Shichari who have been really great in assisting me everytime and also providing there valuable suggestions. They are great

RAAZZA
United Arab Emirates
About 1 month using the app
February 9, 2023

You have an operator named Robert Yang. The man is a legend. A true king. Definitely don't fire that guy or I will close my cj membership.

Portander
Türkiye
About 1 month using the app
October 5, 2023

Customer support and message response time is great. People behind the chat are great. I was having the problem in inquiring shipping and photos of product but BIANCA helped me so so much that I am in Ease now and Can easily decide what to do and she was so kind and generous to me and told me everything in minutes . Thank You CJ for such a great support and Thanks Bianca too

Zephlux
United States
About 1 month using the app
February 21, 2020

Lina is brilliant! Very supportive, replies very quick to my enquiries. Highly recommend. This is definitely better than AliExpress.

Sneaker Szn
United Kingdom
About 1 month using the app
June 13, 2023

Ordered a couple of times, worked fine! Products are as in pictures, when one wasnt Brian helped me out and fixed it

Hemrum
Sweden
About 1 month using the app
October 23, 2023

"Really good dropshipping page, I have connected this to my store, also I have my own agent -" Gaines Guo", thank you for helping me with any issues.
Thanks.

Trend Rise Collection
Pakistan
About 1 month using the app
July 21, 2021

Yuki is very helpful and responds quickly to messages. Yuki also helps her teammates in the sourcing dept to assist me with sourcing new products. Highly recommend.

AnzenCam
Singapore
About 1 month using the app
CJDropshipping replied July 21, 2021

Thank you for your feedback! Your approval is our motivation.

October 17, 2023

10/10 fully recommend the app!
Really good shipping times, easy sourcing, and great service.
Fully commend Joean Gu for such hard work he did in helping me out when sourcing a product that was very hard to find.

SeranaRX
Sweden
About 1 month using the app