Reviews (9,241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.
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Great service, thank you Cristina for the amazing support and for answering all my questions in a very professional manner.
Very useful app, customer service is amazing, very quick, responsive, they are always gonna solve your problem, recommended!
Thank you for your feedback! Your approval is our motivation.
Agent Phoebe Lin is the best agent I have ever had. Very quick and informative responses, and always active to help!
CJ Dropshipping are amazing and their support and products are great.
Very happy with them an their 24*7 staff are friendly and helpful.
Linda feng helps me a lot with my trades thank you Linda
I really appreciate Helen, Very fast responses. Helen was very helpful and found the solution of my all problems, also good advices, Thank you so much, it is pleasure working with you :) Hope to continue working with you for long time
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful.
The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.
Great app, easy to find and add products. The on-line support agents are very helpful as well. The sourcing team will find any product you want and our personal agent is always on call to help.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Saturn is a helpful and nice customer service, very helpful and attentive. I fully recommend it. :)
I use CJ Drop and I have a fantastic agent and everything is going very well! She keeps me informed of changes in delays etc...
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!