Reviews (9,240)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

March 31, 2023

Has a new person looking to start a online business fairy hong as give me hope to move forward with my shore,because when I needed advice to better understand the process of the business fairy hong told by myside to better educate me about the business and sometimes people need advice from people with the knowledge of the business so I’m thankful for your help fairly hong god bless you

keneiljames29
United States
About 1 month using the app
Edited March 22, 2021

Out of stock problems are an issue with this company. I have not removed the products from my store but have changed their availability to pre-order only and notify the customer when they are in stock.

L & M Kee
United States
Over 3 years using the app
CJDropshipping replied January 25, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 31, 2020

William Wei at CJ has been great. he is very fast to respond and great to work with. Looking forward to woking with him again. Thanks!

FlowGloww™
Australia
About 1 month using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 29, 2020

I'am using this app and I feel satisfied with these suppliers specially Hellen where it is always beside you and give you all information's that you need for succeed...Thanks Cj, thanks Hellen

Zein Express
United States
About 1 month using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 9, 2020

Impressive Service and Customer Service

I have problem linked my CJ account with my store been settle very fast and a lot of help from Ayden (service agent) regarding any problem on my Store. You can source from Taobao and other big Chinese marketplaces if you can't find a product on their site. So, personally i'm really happy with my experience.

SabahGreenStore
Malaysia
About 1 month using the app
CJDropshipping replied July 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 16, 2023

I had a great experience with the customer service team, especially Zoey who went above and beyond to assist me with the issue I was facing. Zoey demonstrated excellent communication skills and was very patient in listening to my concerns, which helped her to fully understand the situation.

WooferToys
Italy
About 1 month using the app
July 21, 2023

My agent Miya huang is really perfect, she solves all my problems very quickly, without her I don't know how I would do it, she's really an extraordinary agent, her work is perfect, she's reactive. I'm very satisfied

Rafyaa
France
About 1 month using the app
April 30, 2023

I've been using CJ for 6 months now and my experience has been very positive all things considered. They're always kind and responsive. Today I was helped on an important matter by Alina Liu and I wanted to thank her personally.
Cheers!

Kittycomf
Italy
About 1 month using the app
January 10, 2023

Bonnie was wonderful, she fixed my issue in a timely manner. Very professional! I had a hard time filling a order. Was fixed instantly!

Manhattan Trends
United States
About 1 month using the app
November 13, 2021

I used the app and started work with importing products to my store and now purchased the personalise packing for my store. The team is always there to help me, to support me and to show me how it is work and response to every of my questions ihave. So definitely recommanded.

Ideal decor ID
Albania
About 1 month using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.