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Customer service is really great. I just discussed the shipping rates and delivery times for the products that I were to order, and Niky's response was very fast. Also Niky explained about CJ fulfillment process when I struggle to launch first product. whenever I have question for dropshipping, I was able to ask to Niky without worries. she was always there to help me. I'm so happy with CJ Dropshipping experience so far.
Paulo Huang was very patient (I am a novice seller) and assisted me with every question that I had. He made sure that I understood how to connect my products to CJ as well as how to change prices and choose the shipping methods. He also helped me to understand how the charges will work when placing an order. I appreciate his assistance.
I had a rather special request and I was helped by Ada Qiu. This person did the necessary to make my wish come true. I am very happy with the service of CJdropshipping. I highly recommend the app
the app works well. the cj team and the cj chat are fast. a big thank you goes to Skye who helps me to solve the problems of the activity. always available.
a tip: more languages for the mobile app Sissi from Italy
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Excellent service from the CJDropshipping assistant! The assistance provided was top-notch and extremely helpful. They were very knowledgeable and addressed all my queries with patience and clarity. I felt fully supported throughout the process and couldn't have asked for a better experience. 5 stars for their outstanding support and professionalism! Highly recommend working with them.
Collin Shao has been super supportive in answering complex and challenging questions. He definitely helped me in understanding CJ dynamics and helping me taking a decision. JC is definitely something I recommed.
Thank you for your feedback! Your approval is our motivation.
I enjoy working with cj dropshipping. They are very helpful and responsive. Gina has been awsome!!!!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Support is always available! You don't even have to wait and can talk with an agent immediately. Freda Deng was very helpful and kind. The other Supprters are also great :)
My agent, Shaw Zhu, was very fast in answering all my questions. He help me customize a set of products. Highly recommended.
Thank you for your feedback! Your approval is our motivation.
I've had nothing but amazing experiences with them. I just had a question about a certain product I wanted to sell and Layla Long helped me as quickly and efficiently as possible.