Reviews (9,623)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

October 1, 2023

it's a good app that allows you to communicate with your supplier Linda. Very fast and precise responses

LampShiner
Italy
About 1 month using the app
November 11, 2022

Thanks Sveta !!! SHe helped me resole my problem very quickly. She responds very quickly too, perfect.

Grimzoff
Switzerland
About 1 month using the app
October 13, 2023

I was having few questions in my mind before working with CJ but Whalen Zhu very kindly helped me with every question and guide me every step. I'm very happy with the response time and deep explanation. I appreciate it.

SKmagionline
Germany
About 1 month using the app
May 18, 2021

Phoebus Wang. It's unbelievable! The best support in the world! He deserves to double his salary! He cares about clients like he's the CEO of CJ !! 5 STAR ⭐️⭐️⭐️⭐️⭐️

ghalert
United Kingdom
About 1 month using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

January 13, 2024

Client experience is incredibly fast, if you are a beginner they explain you everything, propose and present you new products. thanks to Nikky who was there since the beginning and who helped me a lot !

Unlimited Love
France
About 1 month using the app
January 7, 2024

Luria Xie helped me better understand how to start my store better, it was awesome
Thank you very much Luria

Ney Store
United States
About 1 month using the app
May 13, 2021

My agent Phoebus was really helpful and reactive:) He helped me quickly get all the information i needed!

PantouFish
France
About 1 month using the app
CJDropshipping replied May 13, 2021

Thank you for your feedback! Your approval is our motivation.

June 19, 2023

I would like to express my sincere appreciation to CJ and, in particular, my assistant Estella for their promptness and understanding. Their responses were truly invaluable to me.

La Ptite Griffe
Réunion
About 1 month using the app
October 22, 2023

I just started my online business and came across Cj drop shipping. I must say that I’m really impressed. I had the pleasure of receiving assistance from YANA. I am very grateful. She has been incredibly attentive and responsive, taking the time to listen and understand the situation and promptly offer assistance. Thank you YANA. So far, big CJ drop shipping.

Abys Hair extensions & more
Italy
About 1 month using the app
November 6, 2023

I had a great experience with Sveta from CJDropshipping as a customer service agent. She was really professional, she knew a lot about their products and was super friendly. Sveta helped me a lot by answering all my questions and recommending product categories. I would definitely recommend them for their excellent customer service. ⭐⭐⭐⭐⭐

ITCEVOLUTION shop
Italy
About 1 month using the app