Reviews (9,623)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

June 14, 2023

Thank you very much Fionnula Wong for helping me
And for your quick response, your constant assistance, and your kind treatment
Best customer support agent ever!
Happy with my experience with you :)

J's Gadget Gallery
Malta
About 1 month using the app
October 26, 2020

This app just amazing and the agent they gave is so helpful. I recommend it to everyone starting a dropshipping business

Jattihuppari
Finland
About 1 month using the app
CJDropshipping replied October 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 19, 2023

I recently had the pleasure of experiencing top-notch customer service from Ken at CJ Dropshipping, and I must say, it was truly outstanding!

First and foremost, Ken's professionalism and expertise were evident from the moment I reached out for assistance. He displayed a deep understanding of the company's services and promptly addressed all my inquiries with a wealth of knowledge. His willingness to patiently listen to my concerns and provide clear, concise answers left me feeling reassured and confident in CJ Dropshipping's capabilities.

One aspect that truly set Ken apart was his remarkable level of responsiveness. He promptly replied to my emails and messages, demonstrating a genuine commitment to ensuring my satisfaction.

Jet Clean
Italy
About 1 month using the app
July 29, 2023

I had an amazing experience with CJDropshipping on Shopify! Their Customer Service, especially Chandy Chen, was top-notch. The platform is user-friendly, and their product selection and quality are outstanding. Highly recommended!

Joolavi
Ukraine
About 1 month using the app
November 3, 2022

Best thing Cj have is the support, i really like how they help me with my issues, i'm very happy with them.

Golden Grounds
Morocco
About 1 month using the app
December 5, 2022

Cherie was amazing and really helped me with a product question! And she responded so quickly was nice!

Slippeez
United States
About 1 month using the app
June 30, 2020

why not anyone Personal agents to help me or communicate me?why?my wechat:xyz3419,at once one agents said to help me,now he do not help me yet!

vspoti
China
About 1 month using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2022

Best customer support ever If you ever have a problem Ada Qiu will help you in moments!best best best

LUMIX STORE
Moldova
About 1 month using the app
December 18, 2022

The support on whats app is very good. Rebecca answered my questions very quickly and accurately. Thank You!

TouchNow
Austria
About 1 month using the app
May 6, 2023

CJ customer service is very Good. Quick response. Very helpful for clients. Mr Klaus Li is a very professional person, he is my dedicated agent , answered all my questions in detail. Very helpful and cooperative… I rarely see such type of professional customer service.

Pronghorns LLC
United States
About 1 month using the app