Reviews (9,137)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

October 6, 2023

Ottimo servizio clienti. Fionnula mi ha supportato su tutto il processo di spedizione.
Consigliato

Cat Nap Nest
Italy
21 days using the app
January 1, 2023

i like cj dropshipping because you have here very good and fast delivery the products are also cool and you can order a product which is not available and they search it for your. Alisa was helping me in every case and was very friendly, did i ask for something she did always help me. So i can recommend you to use this cj-dropshipping.

WOWdealz
Germany
21 days using the app
June 6, 2023

I am extremely pleased with CJ. Their customer service is exceptional. Brian provided me with a quick solution to any of my requests.

My Store
Finland
21 days using the app
January 20, 2023

Awesome customer service, very friendly and welcoming, made my entry into the dropshipping world very easy :)

The Kitchen Magician
Australia
21 days using the app
May 10, 2023

Very good support!! They answer immediately and are very helpful. Easy to use website and easy integration with shopify

devine-home
Cyprus
20 days using the app
December 17, 2022

It's my first order and everything going well, thanks for Ceci helped me very well buy locating my order and make everything in the right way

Nonynana-Essential
United Kingdom
20 days using the app
June 30, 2021

I am very satisfied with this platform and with my agent Danny which is very helpful and professional.

sttorify
Czechia
20 days using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

October 9, 2022

Remi is my agent, she helped me very well, thanks to her. I had a synchronization problem and everything was fixed!

SprayPocket
France
20 days using the app
November 26, 2021

Excellent app and Excellent service, the agent is able to solve any kind of your enquiries with instant response. Thank you!

LS House Upgrades
Vietnam
20 days using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.

February 28, 2023

I can truly say that Anne Yao has the best customer service, she was very polite and helped step-by-step through a problem I was stuck on. Amazing customer service

Spotlesspod
Australia
20 days using the app