Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

November 23, 2020

I had the chain of working with Danny Xiang who is super professional. I got my answer quickly. I would like to work more often with competent people like him

Baby Brume
France
15 days using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 17, 2022

This app is really successful. It's great to have Danielle and her support team behind this success. Thanks Danielle :)

Chose & Buy
Türkiye
15 days using the app
Edited June 24, 2023

Excellent customer support by CJdropshipping. Arlene was very quick to respond to my queries and gave me the exact answer I was looking. Thank you Arlene!

Maxiemerch
United Kingdom
14 days using the app
January 25, 2022

great service and I'm so happy with the support, very friendly and have a good work process. i was having problem in cjdrop because it's my first time in drop and they help me a lot

Godarma
France
14 days using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

November 28, 2022

the best app to start, very intuitive, has very good customer support, and loads of youtube content.

fluffiiz
Portugal
14 days using the app
November 21, 2022

i start to use cj from one week and there was a big mess understand from my side and finally @Cristina came to save my day with her amazing help ,thank u so much from all my heart

Moda Check
Jordan
14 days using the app
May 7, 2023

I spoke with Cristina Chen
today, Cristina Chen was super helpful and extremly patient . I am grateful for Cristina's assistance and willingness to help research and resolve my issue.

jeuta
Egypt
14 days using the app
February 6, 2020

Very good and fast help and very good employees!
Can I recommend everyone. Very fast service.

best reards
Christian

MrKnee
Austria
14 days using the app
March 30, 2023

Équipe au top, je remercie spécialement Yvonne Xu pour sa gentillesse ainsi que sa réactivité inégalée

Gyrobol
France
14 days using the app
July 27, 2023

Thanks to Elsa Tong for her speed and confidence. It's a pleasure to work with her as an agent! I highly recommend her.

Ma boutique
France
14 days using the app