Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 4, 2023

At first, I needed clarification on what I was doing or feeling sketchy when using customer support to ask a question and where to guide my answer. After talking to the person on customer support they gave me clear answers and I feel more trusted with cj dropshipping. Whenever you have a question go to customer support and talk to your agent they will guide you in the right direction.

Altrality Inlet
United States
14 days using the app
September 26, 2023

I recently started using the CJdropshipping app and I have to say, it has been a game changer for my business. The app is user-friendly and offers a wide variety of products to choose from. I especially appreciate the personalized support I've received from my agent, Cherry Xu . He has been extremely helpful in answering my questions and providing recommendations for trending products that have boosted my sales. Overall, I highly recommend CJdropshipping and the excellent service provided by Cherry Xu . 5 stars!

StevnsEC
Austria
14 days using the app
August 2, 2021

Thanks to Vanessa ding!! She’s a amazing agent and I love to work with her! CJ is the best Methode for dropshipping

MySunDeals
Germany
14 days using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

May 29, 2020

Thanks for this platform. saved my time and made me make more money, and I no longer have to deal with those annoying logistics problems! Thanks to my agent Curry.

OnlyCrate
China
14 days using the app
CJDropshipping replied May 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 19, 2020

I really like CJ's services! The best thing is that you can always live chat with their very nice and helpful customer service team. Special thanks to Jenna Zhu!

Smart Spine Care
Germany
14 days using the app
CJDropshipping replied October 19, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 23, 2023

I recently had the pleasure of working with Fairy Hong from CJ Dropshipping's customer care team, and I must say, I was thoroughly impressed with her level of expertise and exceptional customer service.

As a new user of CJ Dropshipping, I needed assistance in connecting my Shopify store to my CJ Dropshipping account. Fairy Hong was quick to respond to my queries and patiently guided me through the entire process. She took the time to understand my specific needs and went above and beyond to ensure that my integration was seamless.

Throughout our interactions, Fairy was professional, courteous, and incredibly knowledgeable about the CJ Dropshipping platform. Her attention to detail and willingness to help made the entire process stress-free and straightforward. I felt reassured knowing that I could count on her for any further assistance I may need.

Overall, I am extremely satisfied with my experience with Fairy Hong and CJ Dropshipping's customer care team. I highly recommend their services to anyone looking for a reliable and efficient dropshipping partner. Thank you, Fairy, for your outstanding support!

super stores
India
14 days using the app
August 1, 2023

Im really impressed by the service. My Agent Diana helped me really quick with my problem. She created for my a bundle like i wished and helped me with the package size. You only have to describe your problem and they will find a solution immediately. I can definitely recommend this app, even as an experienced Online Shop Creator. Thanks again Diana if you read this :)

novaskinz
Germany
13 days using the app
May 11, 2023

there was a very helpful girl who helped me find the product, thanks to her I found it. Her name is Lea Zhang

FingerStrength
Italy
13 days using the app
October 5, 2020

Im currently using the app to source products, their representatives are very attentive and quick to respond

Recordet
United States
13 days using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited October 15, 2023

Box Chen from CJ Dropshipping is the best agent. Sini always supports my store and answers my questions.

Greenaty
Canada
13 days using the app