Reviews (9,608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

August 30, 2024

I am extremely satisfied with the customer service I received from Camilia Zhu. She went above and beyond to help me solve my problem quickly and efficiently.

PointsPet
Türkiye
6 months using the app
September 7, 2024

Support from Bin Han was top. He understand my problem and gave me clear instructions.

Lumi Love
Switzerland
2 months using the app
September 12, 2024

I just started in the dropshipping world and the 24/7 attention received is very good. Quick responses, problem solving and constant follow-up. So far what I have been able to see deserves 5 stars. I would like to highlight the special kindness that Agent Bonnie has shown me.

Cosmobabytech
Spain
About 1 month using the app
August 29, 2024

I recently started using CJdropshipping, and I am extremely satisfied with the service! My agent, Sini Liu, has been incredibly helpful and responsive, making the entire process smooth and efficient. She has always been available to answer my questions and has provided excellent support every step of the way. Thanks to Sini Liu, my experience with CJdropshipping has been fantastic, and I highly recommend their services to anyone looking to streamline their dropshipping business!

DIMELO FASHION
Belgium
6 months using the app
Edited September 4, 2024

They offer good customer service of all the agents I have had Zoey is the best.

Iggowater
Spain
9 months using the app
September 9, 2024

Stacey the best one there... Nice support from there

Seraphina
United States
About 2 months using the app
September 7, 2024

Jolie was very helpfull!

Eloria™️
Australia
About 2 months using the app
September 6, 2024

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

DripMatrix
India
2 months using the app
October 18, 2024

Very strong support, helped me immediately with all complications! I wrote to support ``Bonnie``

Pampipix
Germany
About 24 hours using the app
August 26, 2024

My Experience with CJ has fantastic. We had some issues with an unconnected/ sold out item, but Bonnie was able to sort it all out. Bonnie was very patient and helpful. Thank you so much for your help.

Devine Glamour
Australia
10 months using the app