Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 8, 2024

⭐⭐⭐⭐⭐

I have been using the CJ Dropshipping platform for a while now, and I must say, the experience has been nothing short of excellent. A significant part of this outstanding service is thanks to my dedicated agent, Doki Huang.

Doki is truly an amazing person and an asset to the CJ team. He is always eager to help and goes above and beyond to resolve any queries I have. Whether it's offering assistance with product sourcing, providing valuable advice, or handling any issues, Doki consistently demonstrates a high level of professionalism and dedication.

His prompt responses and thorough follow-ups ensure that I always feel supported and valued as a customer. Doki's commitment to excellence and customer satisfaction is unparalleled.

I highly recommend using the CJ Dropshipping platform and strongly advise reaching out to 'Doki Huang' for any assistance. He is a star and undoubtedly deserves a pay rise and promotion for his exceptional work and dedication. Thank you, Doki, for making my experience with CJ Dropshipping so smooth and enjoyable!

Everything Amazing
United Kingdom
About 1 year using the app
August 29, 2024

I'm a dropshipper who just started out and got referred to CJdropshipping instead of services like autoDS and Zendrop. As soon as I had setup my account I received help and support from Angel through whatsapp. Their customer service has blown my mind and I've just gotten started. If you're hesitating choose CJ!

My Store
Netherlands
8 days using the app
December 6, 2024

Jean Gu, top customer support!!

My Store
Bulgaria
26 days using the app
September 4, 2024

To wing, your service delivery was amazing.thank you and keep on doing great work.

4-All
South Africa
About 2 months using the app
Edited December 15, 2024

Christine Yu and Luria Xie solved my problems quickly!

Accaire
Switzerland
3 months using the app
September 11, 2024

Suki, Bonnie and Alan were all great to work with in CJ Support. Thank you all for your help

Glamora Beauty
Canada
27 days using the app
Edited September 4, 2024

They offer good customer service of all the agents I have had Zoey is the best.

Iggowater
Spain
9 months using the app
September 30, 2024

kribee Huang has treated me very well, he has been very quick to answer me and has explained everything to my satisfaction.

Haunted Lanterns
Spain
4 days using the app
September 6, 2024

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

DripMatrix
India
2 months using the app
July 31, 2024

My Experience with CJ has been up and down. We had a lot of problems about the processing times and unsent orders, still Krise could help me a lot on the way which made things a lot easier. He works a lot do everything he can to help his clients. Do I recommend CJ yes and no but do I recommend Krise yes absolutely.

Canpela
Germany
9 months using the app