Reviews (9,551)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

January 12, 2023

Customer service is great! I highly recommend CJ. You're able to message them on what's up and get a very quick response.

PrimoWears
United States
About 1 month using the app
June 16, 2023

Murphy was very helpful, quick respond. Understand exactly what I needed , perfect service , Thank you Murphy for your help

VAZER
United Kingdom
About 1 month using the app
October 17, 2023

I've been working with Vita as the supplier agent for my online store. Her reliability, promptness in communication, and understanding of my product needs stand out. While there are many choices in the industry, it's her straightforward professionalism that keeps our business relationship strong. Without hesitation, I give her a five-star rating.

Regrowna
Germany
About 1 month using the app
October 19, 2023

I'll admit I started from scratch with absolutely no knowledge & can confidently say I should have spoken to Cherry sooner; she covered the gaps the videos didn't quite explain & took the time to make sure I understood (as painful as that may be with me).

Very Polite, Attentive & Patient, to merely classify her conduct as professionl is a clear understatement. TY Cherry Xu :P

The Night Cap
Australia
About 1 month using the app
October 12, 2020

I started dropshipping few months ago with the help of CJDropshipping as a fulfilment service. Icy Hu who is my personal agent gave me a great support whenever I had stucks. I really recommend their service and very satisfied

Aunty's Kitchen Store
Sri Lanka
About 1 month using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 23, 2023

Great customer support from Aoki. I am just starting but so far am pleased with the service and products

My Store
Indonesia
About 1 month using the app
December 21, 2023

Very good Thank you so much

kukoki
Germany
About 1 month using the app
March 2, 2023

My agent DONNA personally helped me a lot since she resolved each and every one of my doubts as well as resolving some adjustments and helping me understand, as well as being polite, kind and courteous.

PORTENTO
Mexico
About 1 month using the app
July 20, 2023

Très bon service, orientation client, quelqu'un pour vous répondre 24/7, merci Fionnula Wong et tous les autres.

Nevezo
France
About 1 month using the app
Edited May 31, 2020

I had some questions about my orders and used the chat , miss Summer was very helpful guiding me true the platform and helping me with giving more information . Thank you for helping.

Kicktrainer Pro
Belgium
About 1 month using the app
CJDropshipping replied May 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!