Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 28, 2023

"Exceptional Service and Reliability!

I cannot express how impressed I am with my dropship agent's services. From day one, they have been incredibly reliable, efficient, and attentive to my needs. The communication is top-notch, and they always go above and beyond to ensure my orders are processed smoothly and delivered on time.

Their product sourcing is remarkable, and I am constantly amazed at the quality and variety they offer. The seamless integration with my store has made managing inventory a breeze, and it has definitely boosted my business growth.

Working with them has been a game-changer for my dropshipping business, and I wholeheartedly recommend their services to anyone looking to elevate their eCommerce game. Thank you for being an invaluable partner in my success journey!"

Iconics Hub
Australia
13 days using the app
October 7, 2020

Amazing service, Mr Jarvan is very professional and kind. I'm going to recommend Mr Jarvan and CJDropshipping to my friends.

Neon Mask X™️
Italy
13 days using the app
CJDropshipping replied October 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 16, 2020

Cheap and fast delivery !! this is the best platform for the drop shipper and customer service was good !!

Hangers Kings
Malaysia
13 days using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 26, 2021

CJdropshipping is my go-to service. Customer support is awesome and takes the time to resolve your inquiries. Special thanks to my agent Aria for helping me countless times (ie. shipping price adjustments, questions about the products, ...). Plus... Definitely faster than AliExpress shipping times. This is the new way to dropship during COVID due to 30-60 day shipping times from AliExpress!

ActuallyCrypto
Canada
13 days using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

March 15, 2023

Angel was super helpful with my query. Got it resolved really quickly. I would highly recommend CJ Dropshipping as an app.

Fitter Than Before
United Kingdom
13 days using the app
June 23, 2020

Excelent app! Also the angents they provide you are very helpful and they respond usually withing 10 minutes!

glowpetsco
Romania
13 days using the app
CJDropshipping replied June 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 24, 2023

Angel Li was sensational on her support at CJ and very accurate in the orientations, with such speed and an excellent performance!

My Clever Store
Portugal
13 days using the app
June 11, 2023

Hi there really good customer service from Jane. I needed an agent to solve my issue and she helped me. 20 mins after my issue was fixed

MYLEDCANVAS™
France
12 days using the app
August 15, 2023

Very good experience with this platform and my Cj Assistent Bruce Lin. He is always available for my questions, and make his work very well

Rückenhelfer
Germany
12 days using the app
August 22, 2023

I recently had the pleasure of working with Assistant Chloe Zhang, and I am incredibly impressed with her exceptional skills and dedication. From the outset, Chloe exhibited a level of professionalism that immediately put me at ease.

Chloe's attention to detail and her ability to understand and address my needs were truly remarkable. She demonstrated a deep understanding of the task at hand and provided insightful solutions that went beyond my expectations. Her timely responses and clear communication made the entire experience smooth and efficient.

What truly sets Chloe apart is her proactive approach to problem-solving. She took the initiative to anticipate potential challenges and had well-thought-out strategies to overcome them. This proactive attitude not only saved time but also showcased her commitment to delivering outstanding results.

I also appreciate Chloe's patience and willingness to accommodate any changes or revisions. She maintained a positive and friendly demeanor throughout our interactions, which made collaborating with her a genuine pleasure.

In conclusion, Assistant Chloe Zhang's exceptional skills, professionalism, and proactive attitude make her an invaluable asset. I wholeheartedly recommend her services to anyone seeking top-notch assistance. Without a doubt, Chloe has exceeded my expectations, and I look forward to working with her again in the future.

Best regards,
Etienne

FootSwift
France
12 days using the app