Reviews (9,551)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

December 22, 2022

Zoey has been very helpful, answered a lot of my questions about products and very kind as well. Thank you so much

Zentrix
Australia
About 1 month using the app
December 19, 2022

Top conditions and a very good support from Robert Yang it was my first product and i had some difficult questions which were answerd very quick.

Shopdaily
Germany
About 1 month using the app
June 19, 2021

I've had no major issues so far and If a minor issue comes up my personal agent Gin is always quick to fix it. I will continue to use and be quick to recommend everybody else do the same

AdoraPaws
United Kingdom
About 1 month using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

March 4, 2023

I am very satisfied with the customer service provided by agents in CJdropshipping. They are quick to respond and always available. My special appreciation for Connie and Shichari who have been really great in assisting me everytime and also providing there valuable suggestions. They are great

RAAZZA
United Arab Emirates
About 1 month using the app
February 9, 2023

You have an operator named Robert Yang. The man is a legend. A true king. Definitely don't fire that guy or I will close my cj membership.

Portander
Türkiye
About 1 month using the app
November 26, 2023

Got assistance from Violet an agent that helps communication between supplier and me and she was quick to answer my questions aswell as very clear and patient.

Thermic Threads
Namibia
About 1 month using the app
November 10, 2023

The CJ team including Zoey has been really responsive and helpful. They got me situated with CJ so quickly that I am happy to be with them. Plus with their customization services and POD services, not to mention my own personal agent, they got my business up and running so quickly! Thanks

Amare Sui
United States
About 1 month using the app
February 21, 2020

Lina is brilliant! Very supportive, replies very quick to my enquiries. Highly recommend. This is definitely better than AliExpress.

Sneaker Szn
United Kingdom
About 1 month using the app
October 5, 2023

Customer support and message response time is great. People behind the chat are great. I was having the problem in inquiring shipping and photos of product but BIANCA helped me so so much that I am in Ease now and Can easily decide what to do and she was so kind and generous to me and told me everything in minutes . Thank You CJ for such a great support and Thanks Bianca too

Zephlux
United States
About 1 month using the app
June 13, 2023

Ordered a couple of times, worked fine! Products are as in pictures, when one wasnt Brian helped me out and fixed it

Hemrum
Sweden
About 1 month using the app