Reviews (9,097)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited October 31, 2020

I am very happy with this service. Great Agents & Support. They offer many services like sourcing. 5⭐

bestmum.de
Germany
11 days using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 18, 2023

Bonnie Gu was Spectacular ! answered all my questions with ease and was very knowledgeable on the product and questions i was asking 10/10 will recommend her and if i had an option , she will be the CJ consultant i will always go to ! Thank you :)

My Store
United States
11 days using the app
March 13, 2023

CJDropshipping has been a great experience. Even better than others which have a paid annual subscription up to $500+. What has most impressed me however is the personal agent assigned to you - for me it's Saturn Wang, who went above and beyond in helping me source my product, helping me with issues such as customer cancellations, and even negotiating pricing with suppliers. He literally sourced me products and variants the SAME day while competitor PAID dropshipping services take up to a week even when you link an aliexpress variant. Cannot recommend highly enough - I've had my current success thanks to CJ and the amazing agent Mr. Saturn whom I've been assigned :)

The Gravity Case
United States
11 days using the app
February 11, 2023

Really good for dropshipping. They assign a private manager. They are really helpful. My manager Sita Cui is just really helpful for me.

Pierify™ - qualité du service
United States
11 days using the app
May 27, 2023

Great Customer support by Cucheng. Happy working with CJ.
Hope to establish a long-term partnership.

Zidishops
Philippines
11 days using the app
July 22, 2023

I'm pleased with the customer service. Is there prompt and stay on point. I look forward to having a very lucrative business relationship with CJ drop shipping.

JoRaYa
United States
11 days using the app
September 1, 2023

I'm new to dropshipping and am trying to get the hang of all this, and a lot more goes into than people realize. but I didn't completely understand the process of processing a sale and getting it to the customer. I already had CJ Dropshipping downloaded and believed that everything was connected and set up, but I failed to realize that everything isn't completely automated. So I clicked on the little guy in the corner on CJ and tried to get help and figure out my problem and what to do, but then zoey zheng came along and help me sort out my problem quickly and easily. It was a simple fix and I only a few steps to complete the order but I couldn't find the information anywhere. Thankfully she came along and helped me. I was so frustrated, lost, and was thinking of giving up, but I couldn't be happier now thinking that I have people as great as her a few clicks away.

Steppy's
Egypt
10 days using the app
March 2, 2023

CJdropshipping treats you like their purpose, Mary was professional, punctual with her response times. All my concerns and problems were solved. They reassure that you leave no doubt behind, I strongly recommend CJDropshipping- it really is an experience.

Easyquickscopeviews
United States
10 days using the app
April 26, 2020

The best sourcing service ever used. CJdropshipping is really great. They are free and available 24/7. The delivery time is faster than Aliexpress and the overall value they are providing for the dropshipping business is amazing.

Market Soul
Estonia
10 days using the app
CJDropshipping replied April 26, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 23, 2023

My agent Creda Li gives me good service even though I'm a beginner. Very satisfied.

OrgaCuisine
Canada
10 days using the app