Reviews (9,097)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

October 20, 2023

Help a lot Thx to Box Chen rlly helpful

EliteReps
Germany
10 days using the app
April 8, 2023

I worked with zoey and she was able to help me with my parcel deliveries in relation factory suppliers. Good service

shinger
France
10 days using the app
May 19, 2023

Good service, Whalen helped me a lot with finding the right products. Amazing system and would really recommend

Easemotionco
Netherlands
10 days using the app
July 18, 2023

My experience so far has been great and don't see that changing anytime soon! I'm just happy to know they are patient enough to take the time and energy to answer my questions and queries about the orders! Thanks for your help and assistance, Amy Huang. your are so great! Keep up the good work.

Wealthsider
Philippines
10 days using the app
July 15, 2023

I am new to this business. My business site is www.thejressentials.com and I have a lot of questions and it's normal. All I need is just to talk with a responsible person from CJ who is Ms. Katy Wang. She is so sweet and always confirms if my problem is solved or not. I don't know for how long I am going to have this kind of excellent service, but for now thank you so much Ms. Katy Wang.

Regards,
Jac

J&R Essentials
United Kingdom
9 days using the app
May 21, 2023

I wanted some information regarding a product and despite the time being 4:00 am Mr Robert Yang answered all my questions. Thanks to Mr Robert for providing an excellent customer service.

My Store
United Kingdom
9 days using the app
February 14, 2022

Love the customer service from CJDropshipping. Thank you Jacob Zhao for the great customer service..

The Gift Club
Hong Kong SAR
9 days using the app
CJDropshipping replied February 14, 2022

Thank you for your feedback! Your approval is our motivation.

June 5, 2023

Got Donna as support and was very happy with her fast and helpful replies : ) I hope my branding will be prosperous with their help.

Shiroi kinu
Germany
9 days using the app
April 18, 2023

Thanks, Yvonne Xu! She is very helpful and responsive to my inquiries. Looking forward to working with all of you as I grow my business with CJ Dropshipping. :)

Light Glow Essentials
Philippines
9 days using the app
August 11, 2021

I needed advice on when to add CJ to my site and Elina helped me decided when I should add it. Since my products were very similar and my new site is almost ready to launch, I decided to go with CJ Dropship. They have a TON of products for you to choose from and a US warehouse for faster shipping to your customers.

Clever Thingz
United States
9 days using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.