Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 12, 2022

My experience here is very good, with a very helpful service with my agent Ada that is the Top here, very kind and professional, available in every moment to solve my problems. I advice this app !!!!

https://www.stripegym.com/
Italy
9 days using the app
August 1, 2022

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!

FS9 Tactical
United States
9 days using the app
April 30, 2023

Had help from Violet. Ever so helpful quick replies and got right to the point. Sent videos so it was easy to understand and work with.

Blinders Limited
United Kingdom
8 days using the app
October 11, 2023

I love the customer service. Very good. Mango was very helpful and understanding throughout the whole process.

HomeLuexe | Discover the best in Home Improvement
United States
8 days using the app
May 26, 2022

Hi guys! Im new here. I find cj droppshiping from youtube and i love it so mch! Thank you for the help. 5 stars easy

MarioFuture
Greece
8 days using the app
October 23, 2020

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Gina Ge, she helps me to make sure all our ends (seller) is perfectly established and setup. It's great!

TOV Collection
Malaysia
8 days using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 27, 2023

I can TRULY say that Roxane went above and beyond to help me with placing my first order. She was very patient and knowledgeable, and was able to make this process as smooth as possible for me. I don’t want to use anyone else besides her. She is great at her job and was very professional. I highly recommend her.

Ms Leah's Place
United States
8 days using the app
June 17, 2020

Very good service for faster shipping and they offer a lot of features. Skye, the agent they gave me also helped me with some questions I had.

Nouzer King
Netherlands
8 days using the app
CJDropshipping replied June 17, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 9, 2023

Cristina is a super helpful employee, she always answers me very quickly and explains everything in detail. i am very satisfied. Thank you very much!

Skylineshop
Switzerland
8 days using the app
April 29, 2021

Very good service and fast replying i would like to scale my business to the next level with them so many features to scale your business

mini shaver
United States
8 days using the app
CJDropshipping replied April 29, 2021

Thank you for your feedback! Your approval is our motivation.