Reviews (9,288)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 30, 2021

Great Service and Quick customer Support. Got website bugs a few times, but their IT team resolves this out immediately. The good part is Personal Agent who clarifies everything.

CLYEAR
India
About 1 month using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

November 23, 2022

Excellent service when you got the right person like Ada Qiu. Very professional and kind. Looking forward to working with you again. thanks

G-COLD
France
About 1 month using the app
October 28, 2020

Good app, agent Janet Lin is very friendly and helpful. Whenever I have questions, she will provide me with the answer promptly and politely. Recommended.

Galaxone
Singapore
30 days using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 27, 2022

Great Service! If there is something with my order, they get a solution asap.
Would be great if i get more Alerts, if my orders dont get out after 3 days

Tierpalast
Germany
Over 2 years using the app
December 26, 2020

CJ is absolutely the best for dropshipping ! They literally do all the work for you. On top of that, customer service is very responsive and quick. My personal agent Jack Lu who is super nice and friendly. He gives me all the answers I need and guides me through every details. Thank you for everything!!

Glam A
Canada
30 days using the app
CJDropshipping replied December 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 10, 2023

Super application, there is so many features and everything is done to assist you in the best way possible even as a beginner in dropshippign. I am particularly happy with the customer service. They replied to my queries super fast and provide the necessary information in a minute. I recommend the Agent Zoey

HappyHavenHome
Denmark
30 days using the app
October 12, 2020

The customer service is great. I told them that the weight of a product listed on CJ was not correct and they promptly changed it. The app is easy to use. I recommend it to all dropshippers.

Healthonica
Hong Kong SAR
30 days using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 23, 2020

Very helpful customer service, guide me through step-by-step and very responsive. Highly recommended.

SYCOLAB
United States
30 days using the app
CJDropshipping replied July 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 30, 2020

The app is not user friendly, however the support from the agent - Danny is good. Would be a great app if the user interface is much more friendlier and easier to use. There are more room for improvement.

Fantasy Stuff
Singapore
Over 2 years using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 19, 2020

Nice fulfillment app that is convenient to use.
Large catalog of products and great CS support as well.

PETURDAYS
Hong Kong SAR
30 days using the app
CJDropshipping replied May 19, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!