Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

June 14, 2023

My agent, Ben, has been extremely helpful in assisting me with my e-commerce site. Top-notch support with quick responses. Highly recommend.

FloatieFiesta
United States
About 1 month using the app
July 2, 2020

Good service. Both ZOEY and Nina Jin are great agents; they reply really fast and help every time I have an issue.

Gato Avenue
Greece
About 1 month using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 18, 2023

I recently had an outstanding experience and I want to commend the exceptional customer service provided by Royce Zhang. From the moment I reached out for assistance, Royce demonstrated an impressive level of professionalism and attentiveness. His deep knowledge of the products and commitment to resolving my issues promptly exceeded my expectations.

Royce not only provided swift and effective solutions but also exhibited a friendly and courteous demeanor throughout our interaction. His seamless communication and willingness to listen left a lasting impression on me. It's clear that customer satisfaction is a top priority.

I truly appreciate Royce's dedication and personalized service, making me a loyal customer.

KEYDRELA
United Kingdom
About 1 month using the app
November 1, 2020

Recently started using CJdropshipping, and the difference between them and aliexpress is mindblowing. Easily the best dropshipping marketplace I've used, and Shicharl has been amazing at solving any issues that I had.

Delicats
Sweden
About 1 month using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 20, 2023

i`m a beginner with so many questions about CJ and Jolie is helping me alot.
I look forward to continuing to work with Jolie

NaluPets
Germany
About 1 month using the app
October 9, 2023

I have been using Cj dropshipping for a week now. I love it. Tonight I had a few questions and chatted live with Aurora Huang. She answered all my question very quickly and was very helpful. I will continue to use cjdropshipping.

AuNT T's Shawp
United States
About 1 month using the app
May 9, 2023

Due to being a new user I wasn't able to navigate the website properly and I stopped using it, the Mr. Foy messaged me on whatsapp and helped me through every question I had which has now brought me back to the website. I am very happy with how helpful Mr. Foy was.

My Store
Australia
About 1 month using the app
October 8, 2023

Customer service from billy was very helpful and insightful!!

Aura
Canada
About 1 month using the app
June 11, 2023

Paulo Huang was very patient (I am a novice seller) and assisted me with every question that I had. He made sure that I understood how to connect my products to CJ as well as how to change prices and choose the shipping methods. He also helped me to understand how the charges will work when placing an order. I appreciate his assistance.

Mintypoo
United States
About 1 month using the app
July 27, 2023

Customer service is really great. I just discussed the shipping rates and delivery times for the products that I were to order, and Niky's response was very fast. Also Niky explained about CJ fulfillment process when I struggle to launch first product. whenever I have question for dropshipping, I was able to ask to Niky without worries. she was always there to help me. I'm so happy with CJ Dropshipping experience so far.

Classential
Canada
About 1 month using the app