Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

December 13, 2023

Whalen Zhu, helped me with all my queries. Appreciate his service

Rekea Furnitures
United Arab Emirates
3 days using the app
January 29, 2024

The customer representative for the online chatting system Lincy Cui was very helpful with the sourcing request, and really helped me find the right product to be registered. Thank you so much.

THENEWSEOUL
South Korea
2 days using the app
March 16, 2022

The support is very patient and friendly. I can't complain about anything, this is really a good alternative to certain other platforms. Thanks for the amazing support, Ada!

Gamian
Germany
3 days using the app
CJDropshipping replied March 16, 2022

Thank you for your feedback! Your approval is our motivation.

April 10, 2023

Il nome del mio agente è Robert yung e a qualsiasi ora mi risponde e mi aiuta fino alla fine veramente contento

ITALSIMO
Italy
3 days using the app
April 25, 2023

MURPHY HU IS THE BEST.... being searching every wear for answers and then Murphy hu came and save my day. I wanna give him hundreds of kisses. Cause I wasn't getting my answer anywere.. & he just scope up take me &shower me with answers. THANK YOU MURPHYZ

Aphordite's Touch
Jamaica
3 days using the app
September 4, 2020

The CJ dropshipping service is one of the best I've seen. Customized packaging, ease of use and fast delivery are all offered in one place. Special mention for the quality after-sales service and for the agent Hedy who gave me an exceptional welcome to guide my first steps. He answered all the questions very quickly with personalized tutorials through screenshots. This professionalism is highly appreciated.

Triphose
France
3 days using the app
CJDropshipping replied September 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 11, 2023

Nigel was helpful and provides adequate information regarding my enquiries and replies promptly, just started using , hope it goes well

Mythical Lifestyle
Singapore
3 days using the app
January 8, 2023

I just wanted to express my sincere gratitude towards Ken Yang for his exceptional support in importing the reviews for our company. From the very beginning, Ken was incredibly helpful and responsive to all of my questions and concerns. He took the time to thoroughly explain the process and made sure that everything was set up properly.

Throughout the entire process, Ken remained patient and professional, and I was consistently impressed by his level of expertise and attention to detail. His assistance was invaluable and greatly contributed to the success of our review import.

I highly recommend Ken Yang to anyone in need of assistance with importing reviews. His service is top-notch, and I am confident that he will go above and beyond to ensure that your needs are met. Thank you again, Ken, for all of your hard work and dedication.

Coisas da Internet
Brazil
3 days using the app
October 13, 2023

The best experience as a dropshipping platform. My agent, Surind, is very much present and helpful. I really can count on his support, when something arises. Person with a very deep knowledge on his field. I can only recommend CJdropshipping to anyone.

Shopporama.com
Switzerland
3 days using the app
January 5, 2024

Great customer service and response time from all staff. Very Prompt and professional. So far I've liased with a few agents, Rami and Luria was some of them to have helped answered my many questions to kickstart my journey.

HahaHumidifier
Australia
2 days using the app