Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

March 14, 2023

I am very satisfied with the attendant Bonnie, she is very kind and polite, she helped me a lot. Thanks

GuilhemShop
Brazil
3 days using the app
January 18, 2022

J'ai commencé a travailler avec CJ Drop et mon sourcing n'étais pas identique à leur réponse, je l'ai ai contacté sur le chat et Ada Qiu a très bien gérer ma demande, leur fonctionnement est top.

Swiss Seller
Switzerland
3 days using the app
CJDropshipping replied January 19, 2022

Thank you for your feedback! Your approval is our motivation.

December 27, 2023

Dear friends, I want to thank you for creating such a wonderful site specific for dropshippers. It's a pleasure to work with you. I would like to separately note the professionalism of my special agent , she`s name is Frankie. She is very hardworking and helps me with everything. I am very grateful to her for the fact that she answers all my questions 24/7 and supports me, explains and finds out the information I need. Once again I thank you for what you do for us and how you simplify our work thanks to your professional agents like Frankie. Keep it up guys ! Well done !

My Store
United Kingdom
2 days using the app
December 30, 2023

Nancy really got my questions answered quickly and efficiently.

Glamarius
United Kingdom
2 days using the app
January 15, 2024

Belle expérience, service client très intéressant. On m'a affecté un agent pour répondre personnellement à mes préoccupations, au nom de Billy, il est très cool et dynamique, et m'a donné des réponses satisfaisantes. Merci. Merci encore.

Great experience, very interesting customer service. I was assigned an agent to personally address my concerns, histoire name is Billy, he is very cool and dynamic, and gave me satisfacting answers. THANKS. thanks again.

Opulent Orchid Beauty
Canada
1 day using the app
May 15, 2023

Lisa helped me so much!! Now i can start and sell my product.
She showed me the shipping lines, the best product and how to add it to my store.
Love her

PocketShave
Germany
3 days using the app
May 17, 2023

My personal Agent Miro Tan was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.

Thank you Miro Tan :)

tabii-tabii
Germany
2 days using the app
October 6, 2023

So far I am very satisfied. My agent nancy answers my questions promptly. She knows exactly what I need and shows me the perfect solution. I love that she uses screenshots or video links to make it easy to understand.

YourJourney
Switzerland
2 days using the app
July 6, 2021

Thank you Cheria and Cj for assisting us, more clients to you! thanks for being responsive all the time!

Tazoshop
United States
2 days using the app
CJDropshipping replied July 6, 2021

Thank you for your feedback! Your approval is our motivation.

December 25, 2023

CJDropshipping is a game-changer! Linda Feng's customer service is top-notch—knowledgeable, friendly, and patient. The platform itself is incredibly powerful, meeting all my dropshipping needs. Highly recommend for anyone in the e-commerce business!

ArtdecoPro
United States
1 day using the app