Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 18, 2023

I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again
Your a superstar

Gobstopperz
New Zealand
4 days using the app
July 11, 2023

Best customer service of any DS company. Products and shipping times you can't find better anywhere else. Yuliya Chan is the best support agent you can get!

PawPrintPics
United Kingdom
4 days using the app
July 16, 2023

Connie Jin has been amazing. She works hard to find the right solution. CJ dropshipping has an excellent customer service and their agents are very helpfull. You don't wait to get an answer, they are very dedicated. Thank you Connie Jin, thank you June, thank you CJ dropshipping!

Gavellani
France
4 days using the app
April 21, 2023

Meine Agentin Isabella Yang von CJ ist unersetzlich. Absolute Kundenfreundlichkeit und schnelle Hilfe bei allen Fragen rund um Bestellungen IOSS Konfigurationen usw.
Uneingeschränkt empfehlenswert!

Hanna
HSmartSolutions

HSmartSolutions
Germany
4 days using the app
August 23, 2023

The platform is very efficient. After using it for a period of time, I feel that it is very easy to get started, and the team of the platform is very professional, which is a model for me to learn. Special thanks to Sulee Li of the platform for answering my questions. The content of the answers is very professional , very optimistic about the future development of the platform.

KICK-POP
United States
4 days using the app
May 18, 2021

excellent app with great customer service
thanks to cj team and my agent Hedy to be so helpful and available

Hey Shapee
Belgium
4 days using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

September 13, 2023

Im very pleased with CJdropshipping. They have a lot of products and easy to talk to agents that help around the clock. My personal agent June helps me with everything I ask for and does her best to help a new dropshipper. Looking forward to continue working with you guys.

Babysekken
Norway
3 days using the app
March 16, 2022

The support is very patient and friendly. I can't complain about anything, this is really a good alternative to certain other platforms. Thanks for the amazing support, Ada!

Gamian
Germany
3 days using the app
CJDropshipping replied March 16, 2022

Thank you for your feedback! Your approval is our motivation.

April 10, 2023

Il nome del mio agente è Robert yung e a qualsiasi ora mi risponde e mi aiuta fino alla fine veramente contento

ITALSIMO
Italy
3 days using the app
April 25, 2023

MURPHY HU IS THE BEST.... being searching every wear for answers and then Murphy hu came and save my day. I wanna give him hundreds of kisses. Cause I wasn't getting my answer anywere.. & he just scope up take me &shower me with answers. THANK YOU MURPHYZ

Aphordite's Touch
Jamaica
3 days using the app