Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

January 5, 2022

I have been using cj dropshipping for 1 year now and I must say that it is a great platform, the customer service is really super, I recommend it !!!!

Lombarcasa
Italy
26 days using the app
CJDropshipping replied January 5, 2022

Thank you for your feedback! Your approval is our motivation.

February 25, 2024

Really impressed with the app and the customer service. I was having an issue getting people checked out on my site and CJ was extremely helpful getting that situation figured out.

Blaneyzarz
United States
21 days using the app
January 13, 2024

Really great app, I use it for a lot of my products. Kraytom Zhu from their support team have been very helpful.

Dropall
United States
25 days using the app
May 18, 2023

I've talked to ''Michell luo'' for my product sourcing , She helped wonderfully about that, thanks to her and CJDropshipping

Gourmet Gadget
Türkiye
26 days using the app
September 7, 2023

The customer service is extremely fast and professional. I really appreciate that.
Thanks, Amy.

FRISPLY
Spain
26 days using the app
March 6, 2023

Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.

shophouseoffiori
United States
26 days using the app
Edited March 26, 2021

It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.

OhMySmoothySkin
United States
26 days using the app
CJDropshipping replied March 28, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 3, 2023

We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.

Scoogs
Malta
26 days using the app
March 6, 2023

I got a very informative conversation with Michell luo about IOSS decloration, thank you for clarifying my questions!

tvello
Switzerland
26 days using the app
June 6, 2021

Awesome custome service by LULU Pang, i really recommend it! she always solve all my doubts at the moment

Adalt Bright
Mexico
26 days using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.