Reviews (9,289)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 9, 2023

Thank you very much to Ken Yang who was able to solve my problem quickly. I will definitely work with this person in the future.

GravitySpritz
France
28 days using the app
February 3, 2023

Really a very strong support. I have written to the Ken two days via WhatsApp. Super fast responses and always had a solution.

Mavie-Collection Premium Jewelry
Germany
28 days using the app
October 27, 2023

I wouldn't suggest using this platform. The prices are much higher compared to AliExpress or Xendrop. Shipments are consistently delayed, and about 70% of the time, they request additional money for shipping after you've already paid the initial shipping cost. They seldom issue refunds for order problems, and they even blocked my account when I tried to dispute a payment after they repeatedly refused to refund me. Now, I'm switching to more professional and superior platforms.

Blak Hom
United States
About 2 years using the app
July 7, 2021

I use CJ for 6-7 months now and have nothing to complain very great app, and the service is 10 out of 10 Henry and frank are very great those guys help me a lot with my fulfillment order for my customers! recommend this app

Unitsdeal
Canada
About 2 years using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

December 19, 2022

I spoke to Danielle and she helped me solve a small problem. She was very kind and friendly :)
She was one of the best assistants I've ever talked to.

desiredlight
Germany
27 days using the app
July 18, 2023

It's a bit of a learning curve setting everything up but overall my experience so far has been very good. Customer service is also fast and my agent Bin Han has answered all my questions pretty much immediately. I also ordered a variety of items to check on the shipping/processing times, and they were within their estimated range. They were packaged well and came without the shipping prices/receipt which is what you'd need for drop shipping. Just a few other things to mention...
- I have not tried other drop shipping providers and my site is not live at the time of writing this.
- The product prices when you buy directly on the CJ site are in USD and you don't see that on the checkout and the invoice doesn't mention it either. (only figured that out after looking at the price difference on my bank statement. I live in Canada)
- Check multiple sources on google (reverse image search) for product reviews before listing them to ensure the quality. There is a place for people to leave reviews on the CJ site, but for less popular products there are sometimes few to none.

My Store
Canada
27 days using the app
Edited November 1, 2021

Je recommande vraiment CJdropshipping, c'est le top du top, Joey Zhu est mon agent et elle est vraiment à l'écoute et super sympathique ! J'adore !

ScandinaveTadeco
France
27 days using the app
CJDropshipping replied November 1, 2021

Thank you for your feedback! Your approval is our motivation.

May 29, 2023

Bonnie Gu, excellent service, very fast response, really proffesional and really kind, everything perfect.

smithen
Italy
27 days using the app
April 21, 2021

Very Great support. Very reactive, very helpful and very concerned. I highly recommend CJDropshipping for their support !!!

Techno-connecté
Canada
27 days using the app
CJDropshipping replied April 21, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 23, 2023

Highly recommended.
The customer service is super.
Arlene helped me and she is super kind and helpful.

Smile Shipping
Suriname
27 days using the app