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Thank you very much to Ken Yang who was able to solve my problem quickly. I will definitely work with this person in the future.
Really a very strong support. I have written to the Ken two days via WhatsApp. Super fast responses and always had a solution.
I wouldn't suggest using this platform. The prices are much higher compared to AliExpress or Xendrop. Shipments are consistently delayed, and about 70% of the time, they request additional money for shipping after you've already paid the initial shipping cost. They seldom issue refunds for order problems, and they even blocked my account when I tried to dispute a payment after they repeatedly refused to refund me. Now, I'm switching to more professional and superior platforms.
I use CJ for 6-7 months now and have nothing to complain very great app, and the service is 10 out of 10 Henry and frank are very great those guys help me a lot with my fulfillment order for my customers! recommend this app
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I spoke to Danielle and she helped me solve a small problem. She was very kind and friendly :)
She was one of the best assistants I've ever talked to.
It's a bit of a learning curve setting everything up but overall my experience so far has been very good. Customer service is also fast and my agent Bin Han has answered all my questions pretty much immediately. I also ordered a variety of items to check on the shipping/processing times, and they were within their estimated range. They were packaged well and came without the shipping prices/receipt which is what you'd need for drop shipping. Just a few other things to mention...
- I have not tried other drop shipping providers and my site is not live at the time of writing this.
- The product prices when you buy directly on the CJ site are in USD and you don't see that on the checkout and the invoice doesn't mention it either. (only figured that out after looking at the price difference on my bank statement. I live in Canada)
- Check multiple sources on google (reverse image search) for product reviews before listing them to ensure the quality. There is a place for people to leave reviews on the CJ site, but for less popular products there are sometimes few to none.
Je recommande vraiment CJdropshipping, c'est le top du top, Joey Zhu est mon agent et elle est vraiment à l'écoute et super sympathique ! J'adore !
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Bonnie Gu, excellent service, very fast response, really proffesional and really kind, everything perfect.
Very Great support. Very reactive, very helpful and very concerned. I highly recommend CJDropshipping for their support !!!
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Highly recommended.
The customer service is super.
Arlene helped me and she is super kind and helpful.