Reviews (9,097)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

April 25, 2023

MURPHY HU IS THE BEST.... being searching every wear for answers and then Murphy hu came and save my day. I wanna give him hundreds of kisses. Cause I wasn't getting my answer anywere.. & he just scope up take me &shower me with answers. THANK YOU MURPHYZ

Aphordite's Touch
Jamaica
3 days using the app
September 4, 2020

The CJ dropshipping service is one of the best I've seen. Customized packaging, ease of use and fast delivery are all offered in one place. Special mention for the quality after-sales service and for the agent Hedy who gave me an exceptional welcome to guide my first steps. He answered all the questions very quickly with personalized tutorials through screenshots. This professionalism is highly appreciated.

Triphose
France
3 days using the app
CJDropshipping replied September 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 11, 2023

Nigel was helpful and provides adequate information regarding my enquiries and replies promptly, just started using , hope it goes well

Mythical Lifestyle
Singapore
3 days using the app
January 8, 2023

I just wanted to express my sincere gratitude towards Ken Yang for his exceptional support in importing the reviews for our company. From the very beginning, Ken was incredibly helpful and responsive to all of my questions and concerns. He took the time to thoroughly explain the process and made sure that everything was set up properly.

Throughout the entire process, Ken remained patient and professional, and I was consistently impressed by his level of expertise and attention to detail. His assistance was invaluable and greatly contributed to the success of our review import.

I highly recommend Ken Yang to anyone in need of assistance with importing reviews. His service is top-notch, and I am confident that he will go above and beyond to ensure that your needs are met. Thank you again, Ken, for all of your hard work and dedication.

Coisas da Internet
Brazil
3 days using the app
October 13, 2023

The best experience as a dropshipping platform. My agent, Surind, is very much present and helpful. I really can count on his support, when something arises. Person with a very deep knowledge on his field. I can only recommend CJdropshipping to anyone.

Shopporama.com
Switzerland
3 days using the app
March 14, 2023

I am very satisfied with the attendant Bonnie, she is very kind and polite, she helped me a lot. Thanks

GuilhemShop
Brazil
3 days using the app
January 18, 2022

J'ai commencé a travailler avec CJ Drop et mon sourcing n'étais pas identique à leur réponse, je l'ai ai contacté sur le chat et Ada Qiu a très bien gérer ma demande, leur fonctionnement est top.

Swiss Seller
Switzerland
3 days using the app
CJDropshipping replied January 19, 2022

Thank you for your feedback! Your approval is our motivation.

May 15, 2023

Lisa helped me so much!! Now i can start and sell my product.
She showed me the shipping lines, the best product and how to add it to my store.
Love her

PocketShave
Germany
3 days using the app
May 17, 2023

My personal Agent Miro Tan was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.

Thank you Miro Tan :)

tabii-tabii
Germany
2 days using the app
October 6, 2023

So far I am very satisfied. My agent nancy answers my questions promptly. She knows exactly what I need and shows me the perfect solution. I love that she uses screenshots or video links to make it easy to understand.

YourJourney
Switzerland
2 days using the app