Reviews (9,097)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 6, 2021

Thank you Cheria and Cj for assisting us, more clients to you! thanks for being responsive all the time!

Tazoshop
United States
2 days using the app
CJDropshipping replied July 6, 2021

Thank you for your feedback! Your approval is our motivation.

August 7, 2023

I just want to recognize Bin Han for his wonderful help and assistance. He was very informative and accommodating. His advice with the initial setup of my new store was welcoming. Thanks again Bin.

Galaxy Gadgets
Canada
2 days using the app
June 5, 2023

Was having a little bit of trouble with sourcing my products, and Ben was absolutely amazing! Was super quick and helped me with different [products and issues. Couldn't recommend him enough!

Shop Travel Tots
Australia
2 days using the app
July 21, 2023

Bianca was very helpful in helping my store with it's first order. I expect many more positive experiences in the future.

Culture Art Designs
United States
2 days using the app
April 14, 2023

Phoebe was really helpful. I chatted with her on two separate occasions and asked numerous questions, as a very new dropshipper. She very thoroughly answered my questions and was quite polite.

Urban Ethnica
United States
2 days using the app
August 30, 2023

"Working with Fiona at CJ Dropshipping has been an absolute pleasure. From the outset, she showcased professionalism, unparalleled knowledge of the industry, and a commitment to addressing my needs promptly. Every query was met with clarity and every challenge was turned into an opportunity. Fiona went above and beyond to ensure the success of my dropshipping endeavors, making the process seamless and stress-free. Her expertise, combined with her genuine care for her clients, truly sets her apart in the industry. If you're looking for an agent who will be with you every step of the way, Fiona is your go-to! Thank you, Fiona, for being such a valuable asset to CJ Dropshipping and to all of us fortunate enough to work with you."

trendyxyz
United States
2 days using the app
August 10, 2021

Saturn is a helpful and nice customer service. She helped me get my product into my shop through great customer service.

Blue Cat Luthiers
Mexico
2 days using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

May 29, 2023

Hello CJ Dropshipping Team,

I'd like to express my gratitude for the excellent customer service I've been receiving from Yuliya Chan.

Her friendliness, professionalism, and attention to detail have made every interaction with CJ Dropshipping a true pleasure. Her ability to meet my needs has exceeded my expectations and elevated your company's image.

Please convey my thanks to Yuliya. She is undoubtedly a great asset to the CJ Dropshipping team.

Kind Regards,

Marcio Landim

MINI MARVELS SHOP
United States
1 day using the app
September 12, 2023

I'm so happy with CJDROPPSHIPPING and specially there support chat on WhatsApp. Today Yana send me a message to help me get the trending products for my Shopify store and I'm really impressed. Thank you Yana. I'm hopping to get the same response all the time. Thank you

Rckflick Shop
United States
1 day using the app
October 11, 2023

Agent Gaines Guo has helped me very well!

Louvico
Netherlands
1 day using the app