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Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.
It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.
The best app if you are opening a Dropshipping business. The agent Nicky is so fast and lovely. I learn a lot of things with her and she was always helping me all the time.
I´m so grateful!!!!
On 9/12/2021, I reached out to them because my Google Merchant account was suspended because of their API. I sent them the files through the in app messages. I was told by Box Chen within 2 days they should have an answer as to what happened. So fast forward Wednesday, September 15, 2021: Tried to reach out repeatedly within the app but no one responded last night. Not only did they not respond... I tried to submit a complaint and they blocked it. I took screenshots of everything I wrote for proof... and I will recored this complaint as well. My question to Shopify is why are Merchants allowed to take advantage of consumers like this and they do nothing to repair the damages they've caused to a shops Google account. I have spent months getting items and placing them in my store. That means I have spent more than 40 hours a week listing their items into my store.
Hi, we're sorry for the inconvenience to you. As we learned, it shouldn't have the problem if you're just using our Shopify app. Could you pls contact Shopify support for detailed information? Thank you for your patience.
I got a very informative conversation with Michell luo about IOSS decloration, thank you for clarifying my questions!
Awesome custome service by LULU Pang, i really recommend it! she always solve all my doubts at the moment
Thank you for your feedback! Your approval is our motivation.
Thank you, Gina Ge, for your great work! I appreciate your help and look forward to continuing our collaboration.
Cj is a very great dropshipping app. Their customer service and communication is very fast and effective. My helped Chandy is always one call away and is quick-solutioned. You all should definitely check them out!
Im must say Fanny from CJ is absolutely amazing! She has helped a great deal with understanding the process of shipping and receiving. Fanny has spent lots of time on chat with me about business and the process and answered many questions and guided me threw the first order. As a result I was able to fulfil the first order and in process of being shipped out. Have the shop app for the tracking and it’s amazing to get your first order delivered!!! Thanks Fanny xoxo