Reviews (9,097)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 20, 2021

Alan Yang did an excellent job communicating with me the details of setting up my shipping account. Highly Recommended.

Decordovia
United States
About 22 hours using the app
CJDropshipping replied July 21, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 3, 2023

I didn't expect this type of treatment. My support agent Ruth Ying is always friendly, ready to help and respond very fast. Thank you!

The Modern Habitat
Switzerland
About 22 hours using the app
March 13, 2023

Really easy to navigate through.
Very friendly and understanding customer service.
Thank you Diana for the warm responses and fast response.

TurboDust
Malawi
About 22 hours using the app
August 3, 2023

A Cj está me possibilitando um caminho imenso de oportunidade nesse meu começo como dropshipers. Com atendimento excepcional da Murphy Hu. Eu lhe agradeço imensamente pela dedicação e empenho em me manter nessa minha estrada de drop. Não e fácil pra quem está começando, há muitas dúvidas e medo de não conseguir tirar os planos do papel. E a Cj é que tem me engajado nessa trajetória. Com seu completo profissionalismo de serviço dedicado aos dropres.

My Store
Brazil
About 22 hours using the app
March 23, 2021

Cj has great customer service and shipping times. What I like most is that they assign you a personal account manager. It's great having a point of contact when you are scaling.

Simplitone
United States
About 21 hours using the app
CJDropshipping replied March 23, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

September 16, 2022

Saturn was extremely helpful and very knowledgeable. She was able to help me with all my questions very quickly. Great service!

Joli-Glo Maternity
Canada
About 19 hours using the app
October 20, 2023

Bin Han is the best. thank you

Sclipire
Egypt
About 18 hours using the app
July 19, 2021

Good service. Thank you for my agent Lee Li. He's very patient to answer my questions. Hope we can have a happy cooperation.

AndQ
Canada
About 16 hours using the app
CJDropshipping replied July 19, 2021

Thank you for your feedback! Your approval is our motivation.

September 4, 2021

New to the app, trying to understand how it works. Connected with the support team and they are quite helpful in explaining the details.

GrowingSquirrel.com
India
About 13 hours using the app
CJDropshipping replied September 5, 2021

Thank you for your feedback! your approval is our motivation.

August 24, 2022

The live chat support (Mary Li) helped me quickly. I was satisfied with the service, the problem was solved and Mary Li is friendly.

trends-alarm
Germany
About 10 hours using the app