Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited June 20, 2023

Cristina was quick to respond to my questions and helped me complete what I desired to do. Store building is an endeavor i desire not to persue right now, but customer service will respond & help you through whatever process you want to go. It's awesome!

My Store
United States
About 6 hours using the app
April 23, 2021

just got done asking some question and i already approve even gave me a whole powerpoint on how it works. They are quick replying and very nice!!! thank you Wendy!

Benrare
United States
About 5 hours using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

September 26, 2021

I used this application to source my product. They are responsive and respond to questions very quickly. I was able to talk to Mandy Lu who helped me super quickly

mabelpo
Belgium
About 2 hours using the app
CJDropshipping replied September 26, 2021

Thank you for your feedback! your approval is our motivation.

December 18, 2020

Really great app, I use it for a lot of my products. Sylvia Wang and Susan Zhou from their support team have been very helpful. 10/10 would recommend to everyone.

Daily Fountain Pen
Australia
About 2 hours using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 16, 2021

super helpful and supportive and responsive agent keep up the good work.
i recommend this app for anyone

andikolshay
United States
About 2 hours using the app
CJDropshipping replied September 16, 2021

Thank you for your feedback! your approval is our motivation.

February 18, 2023

I just started doing dropshipping not long ago, and I got very quick replies from Rebecca and she was able to answer my questions and help me out immediately! It’s refreshing to have great customer support :)

Seek Uniques
Canada
About 1 hour using the app
April 11, 2023

My agent Vita Liu was really helpful. She helped me to fix an issue with my order and gave me tips to correctly use CJ, thanks !

Dreamcatcher's House
France
About 1 hour using the app
January 14, 2020

Hello everybody. I found app on Internet before. App is amazing and all CJ agent is great.They are very warm and frendly people. They have online chat and this is very helpful. I must praise Amy Lian, Celia Yang,Francis, Robert, Howard and Meera. I recomended this agent ;) . I think CJ will be better than Ali baba group ( AliExpress, AliBaba, 1688, etc) for few years. You will lose a lot if you didnt coperate with them. I strongy recomended it and if you chose them shipping them information will be hidden which is great. I strongly recomended this app and all them agent. I was personal test them order and orders arrived before limit for sending time. I was more then happy when I saw they made and add app on Shopifly. THANK YOU CJ

Stevvex
United States
About 1 hour using the app
July 9, 2022

Learning to use CJ to scale my dropshipping business. Seems like a mature and powerful platform with many problems sorted out (packaging, etc). Support team is great too, Sveta has answered all my questions promptly and patiently. Would recommend.

MyDearCloset
Singapore
About 1 hour using the app
August 23, 2023

I requested some high quality images to use on my store and received a handful in minutes. Great customer service!

suborin
Australia
44 minutes using the app