Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 31, 2023

My name is Alexandre, thanks CJdropshipping for your service!

Loja Amor Animal: Produtos de Qualidade para o seu Pet!
Brazil
42 minutes using the app
June 26, 2023

Thanks, Talisa for your prompt assistance in helping me request videos for my product!
I love working with CJ, everything is documented and video assistance is also available.

Aydooz
Israel
28 minutes using the app
March 11, 2023

Good guys to work with ! I had an amazing experience with Robert Yang , really kind and willing to help. I definetly recommend working with these guys.

Dela-Water
France
11 minutes using the app
August 4, 2021

I would like to thanks Jacob Zhao for the support he gave me. He has been so helpful and patient to find the right informations!

ZERON™
Norway
8 minutes using the app
CJDropshipping replied August 4, 2021

Thank you for your feedback! Your approval is our motivation.

March 2, 2023

I highly recommend CJ. It's easy to use and has all the necessary features for managing orders and shipments. The customer support is exceptional, and my experience with agent Henry was nothing short of excellent. Overall, a five-star app with top-notch service. Thanks CJ and team

BoldAttic
Indonesia
6 minutes using the app
May 2, 2023

Fast replies, informative and helpful links were sent. Very thorough replies. Thanks great support so far from "Michell luo"!

NOLACreamery
United States
2 minutes using the app
May 19, 2023

Waylan is the best. Always helping me to resolve any issues that I may have or answer my questions regarding products. I enjoy working with him.

Sycrece's Beauty
United States
2 minutes using the app
September 2, 2023

CJdropshipping customer service has been amazing. Even when roadblocks are beyond their control, they do everything in their power to fulfill orders as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Arlene Nong, every day. Each time, she responds with kindness and goes above and beyond to assist

Pati-Evi
Türkiye
1 minute using the app
June 12, 2023

Ruth was very helpful and got me everything i needed to get my store setup and running. highly recomend

Express Shop
United States
1 minute using the app
February 17, 2024

Positives Erlebnis mit CJ Dropshipping und Karen Jiang! Karen war äußerst hilfsbereit und professionell während unserer Konversation. Schnelle Reaktionszeiten und klare Informationen haben den gesamten Prozess effizient gemacht. Sehr zufrieden und werde weiterhin ihre Dienste

Travluxe
Germany