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Great app to find products that you like, Elena helped me with quick customer service and was very kind.
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Customer service is super helpful and honestly been such a lifesaver at times. Especially Kris, she's been amazing. Have been using for quite awhile at this point.
One of the CJ Agent that Cole chou is very patience and listening to my questions and try to help me solve it.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Very helpful app with great chat service....My agent is very supportive and ready to assist me whenever I need her..... Thanks a lot
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Great service and excellent customer support. My agent (Estelle) was able to find answers and solutions for all kinds of questions and requests. Easy to use interface, even with multiple tabs opened, great user experience. The only reason it's not 5 stars is that product search doesn't really find relevant results all the time, so that could be on the list for improvement.
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The app is really the best and essential for effective dropshipping !
As for customer service, I have rarely seen one like this: Always very fast and kind. Special thanks to Bianca for her responsiveness!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I contacted the support team regarding my sourcing issue and one of them reply with a solution promptly.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Great service and fast shipping times. Costumer support is fast. Very satisfied with both the store, shipping times, shipping prices and costumer support
Initially, I was extremely satisfied with their service. Items were shipped within 3 business days and tracking information reflected products that were on their way to the customer. In just this week alone, CJ has shipped products to the wrong customers (twice). An order has been processing since Jan. 22, and they are unsure if it has processed, or will process. Not to mention tracking information is a joke. My customer's guess is as good as mine when of if anything will ship. I am holding out hope that things will change, but looks like I will start my journey to find a better supplier.
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My agent Ben was able to respond to my questions in a professional and timely manner. It is a pleasure to work with him.