Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

February 3, 2023

Bruce Lin was super nice. I was a little bit stressed out and I didn't know what to do. He guided me and helped me solve my problem. He was calm and reassuring.
It was nice to talk to him.

Starlight online store
Belgium
28 days using the app
October 6, 2023

Excellent customer service Eugenia Deng helped me out alot please give her a raise!

Badrella
United Kingdom
28 days using the app
April 14, 2021

Very efficient customer service. They assigned me a really professional and always helpful agent. Very satisfied!

Horizon IT
Italy
28 days using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 11, 2023

Je recommande car Estella Wu m'a répondu très vite. Par contre il serait bon d'avoir la possibilité de s'exprimer en français car parfois la traduction n'est pas facile. Merci

Woofytude
France
28 days using the app
February 25, 2023

Very good service, I needed help with understanding the basic of suppliers, and orders. Alan has helped me through.

Boxingplot
Australia
28 days using the app
December 13, 2022

Connie and Flo Ma really do a great job. They help as best and as fast as they can. I'm really happy to have such good contacts.

Cozy Moments
Switzerland
28 days using the app
March 29, 2021

Excellent shipping times & Product Quality.
The customer service is outstanding. My Agent is Lori Wu, and she does an amazing job!

relaxly.de
Germany
28 days using the app
CJDropshipping replied March 29, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

July 24, 2023

Great Service and had a great experience with Bin Han who found all theaters I was looking for to add to my shop. Great service and fast too. Thanks again!

seldenkingsley
United States
28 days using the app
Edited June 26, 2020

You are assigned with an agent, who in my case is Summer, and has been very helpful. I recommend

Iron Qi
United Kingdom
28 days using the app
CJDropshipping replied June 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 9, 2023

Thank you very much to Ken Yang who was able to solve my problem quickly. I will definitely work with this person in the future.

GravitySpritz
France
28 days using the app