Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

June 6, 2023

I'm new to CJdropshipping and wasn't sure what to do, but June was super helpful and patient with me and answered all of my questions. Amazing service and very friendly!

Peirma
United States
1 minute using the app
October 7, 2023

Customer service agent Kribee Huang is great!

Dose of Steps | Premium Baby, Kids & Maternity Essentials
Singapore
August 29, 2023

Starting my journey with CJ and Flo, my agent has been really amazing and I can't wait to work on this store with her and this app

Gracefulandgracious
Singapore
August 3, 2023

Cjdropshipping has very attentive personal agents that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent

TidyHang™
United Kingdom
May 29, 2023

Cristina was very helpful. Thank you, Cristina!

I believe the shipping times really need to be better explained on CJ Dropshipping's part though. Cristina though did a great job answering all my questions though.

Mainstay
Canada
September 5, 2024

star-sale.com
Switzerland
Over 1 year using the app
October 5, 2024

ZENTRO®
United Kingdom
12 months using the app
September 23, 2024

Celvaro
Netherlands
4 months using the app
September 22, 2024

NEW FASHION TECH
Belgium
3 months using the app
August 29, 2024

HACHKAR
United States
4 months using the app