Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

July 7, 2022

Amazing service, I had a question about placing an order, and within literally seconds, Box Chen was in the chat and explained the issue to me, screenshots included. Problem solved immediately, very impressed.

The Asylum Emporium
United States
23 days using the app
April 23, 2021

I recommend Ian Xue, very friendly and helpful. he does an excellent job and always finds solutions to our problems

FitStonK
United Kingdom
23 days using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

May 19, 2021

Product Sourcing concept seems great on CJ Dropshipping. In terms of customer support Mr Caesar Feng was very responsive & helpful.

BABA LINKS
United Kingdom
23 days using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

June 27, 2023

Dear CJ Team.

I wanted to take a moment to express my sincere gratitude for the exceptional support provided by my agent, Ceci. Her responsiveness, availability, and willingness to help have made a significant impact on our collaborative efforts at CJ.

Ceci's proactive approach and constant availability whenever I needed assistance have been truly invaluable. Her friendly demeanor and ability to provide sound advice have consistently guided me in the right direction. I am grateful for her continuous support and the positive impact she has had on our working relationship.

I would like to express my appreciation for Ceci's dedication and professionalism. Her expertise and contributions have been instrumental in our shared success, and I am grateful to have her as my trusted agent.

Once again, please extend my heartfelt thanks to Ceci for her outstanding support and valuable insights. I look forward to our continued collaboration and achieving even greater milestones together.

BricoSure
France
23 days using the app
October 30, 2023

The customer support was exceptional. Suki Huang

ALLINSHOP
Sweden
23 days using the app
February 23, 2023

I really liked that support system, fast and helpfull, Mary Li is nice support and i really like it :)

CozzyHomeUsa
Lithuania
23 days using the app
June 27, 2023

CJDrop offers fast service, plenty of products and variants to choose from, and a large library of resources for new business owners to get started. Zoey Zheng helped me figure out how to manage my Queue and Listed products. She provided screenshots and pointers to help me navigate through CJDrop quickly and gets straight to the point.

Koru Baby Store
United States
23 days using the app
September 17, 2020

My agent is Sylvia, she is an enthusiastic person and responding to my questions effectively. Highly recommend others to try CJ service!

Biligulu Shop
Hong Kong SAR
23 days using the app
CJDropshipping replied September 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 24, 2022

Thank you dear for a Good service, and I appreciate your efforts and your kind behavior, And thank you again.

kaminly
United Kingdom
23 days using the app
September 12, 2023

Erica Zhang is a really good agent and has helped me out multiple times with no issues!

IronGloves
Sweden
22 days using the app