Reviews (9,297)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 27, 2023

Dear CJ Team.

I wanted to take a moment to express my sincere gratitude for the exceptional support provided by my agent, Ceci. Her responsiveness, availability, and willingness to help have made a significant impact on our collaborative efforts at CJ.

Ceci's proactive approach and constant availability whenever I needed assistance have been truly invaluable. Her friendly demeanor and ability to provide sound advice have consistently guided me in the right direction. I am grateful for her continuous support and the positive impact she has had on our working relationship.

I would like to express my appreciation for Ceci's dedication and professionalism. Her expertise and contributions have been instrumental in our shared success, and I am grateful to have her as my trusted agent.

Once again, please extend my heartfelt thanks to Ceci for her outstanding support and valuable insights. I look forward to our continued collaboration and achieving even greater milestones together.

BricoSure
France
23 days using the app
February 23, 2023

I really liked that support system, fast and helpfull, Mary Li is nice support and i really like it :)

CozzyHomeUsa
Lithuania
23 days using the app
June 27, 2023

CJDrop offers fast service, plenty of products and variants to choose from, and a large library of resources for new business owners to get started. Zoey Zheng helped me figure out how to manage my Queue and Listed products. She provided screenshots and pointers to help me navigate through CJDrop quickly and gets straight to the point.

Koru Baby Store
United States
23 days using the app
June 17, 2020

I did not get any help from CJ. When I create my store at Shopify ( shop416.com) I have to move my domain to Shopify and i lost my email access as provider change. and Shopify does not have emaill service system. CJ automation block me constantly to ask to verify email. They should have system using AI to understand the issue. Now i can not access even having shopify store.

shop416.com
Canada
Almost 2 years using the app
CJDropshipping replied June 17, 2020

Sincere sorry for your bad experience. You can contact us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

September 17, 2020

My agent is Sylvia, she is an enthusiastic person and responding to my questions effectively. Highly recommend others to try CJ service!

Biligulu Shop
Hong Kong SAR
23 days using the app
CJDropshipping replied September 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 10, 2023

A convenient platform for dropshipping beginners, procurement process is slow. Had an experience before X'mas that the order status was stuck at 'processing' for many days, eventually it couldn't be fulfilled due to out of stock. Hence I'd suggest users to check stock availability with CJ prior to placing the order because the system is not sychronized with suppliers.
I'm revising this review rating from one star to three stars (6/10) because the agent was sincere and keen to help.

PS: Avoid using Paypal as payment method if your store is selling generic products. PayPal has been restricting accounts, holding users' funds for 180 days without warnings nor specific reasons, can't refund to a customer who paid via PayPal.

AlleyShopz
Hong Kong SAR
Almost 2 years using the app
CJDropshipping replied December 18, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

November 24, 2022

Thank you dear for a Good service, and I appreciate your efforts and your kind behavior, And thank you again.

kaminly
United Kingdom
23 days using the app
November 1, 2023

My experience with CJ dropshipping is wonderful they have an abundance of products to choose from plus many different warehouses outside of China, the agent Sita Cui has been very helpful with any questions and issues I had, I’m so glad I had a wonderful person helping me, I highly recommend this to anyone starting or wanting to grow their online e-commerce business!

Generational Swag
United States
22 days using the app
September 12, 2023

Erica Zhang is a really good agent and has helped me out multiple times with no issues!

IronGloves
Sweden
22 days using the app
August 17, 2023

Cristina Chen is very good helps alot with my questions and is very kind. Cristina Chen is helping me to understand how cj works.

PocketPrinter
Sweden
22 days using the app