Reviews (9,608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

October 1, 2024

Zoey was very responsive and helped with my issue.

ArVentus
United States
7 days using the app
August 23, 2024

I had trouble connecting my Shopify store to the CJ portal, but with Doreen's help, who was really kind and thorough, I was able to complete the transfer in just a few minutes. Great job!

Relyever
Italy
11 days using the app
October 28, 2024

Je suis satisfaite du support CJdropshipping, mon agent de support Leah est toujours à l'écoute, en tant que débutante j'ai beaucoup de questions et de requête, il a beaucoup de patience

Pretty Look
United Kingdom
About 1 month using the app
October 17, 2024

CJ is perfect, See Zhang is very helpfull and polite !

Lunely
France
7 days using the app
August 9, 2024

I’ve been using CJ Dropshipping for a while now, and I must say that their service has been outstanding. The platform is easy to use, and it offers a wide range of products that suit my business needs perfectly. The shipping times are reliable, and the product quality is always as expected.

I also want to highlight the exceptional customer service I received from Chico Lai. He went above and beyond to assist me with product related queries. He was patient, knowledgeable, and truly made the process smooth and stress-free.

DIDID
Singapore
About 1 month using the app
August 15, 2024

Zoey was very helpful in answering my questions regarding any trending products and helping me understand the website. Will look forward to working with her more as well

My Store
United States
About 2 months using the app
September 8, 2024

thanks to Ken Yang from the Support, he helped me so much very quick

My Store
Austria
About 1 month using the app
September 5, 2024

I am really impressed with the responsiveness of the customer service at CJ Dropshipping.
Bonney was very helpful in addressing some of my concerns, and I thank her for that.

AlcaRoma
Germany
About 1 month using the app
August 29, 2024

The Help I recieved form Ken Yang was invaluable, he got me right through my problem!

PAL Global
United States
About 2 months using the app
Edited December 25, 2024

We had an excellent experience with CJdropshipping. The platform is user-friendly with a great product selection. The order fulfillment and shipping were efficient, and the product quality exceeded our expectations. Special thanks to John for his exceptional support and dedication, making the entire process seamless.

Moody Mouse®
China
Over 1 year using the app