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I can’t give a good review to this app, the order never was delivered as described.
I had the app for almost 12 months here is the problem:
1. Shipping label is created 24 to 72 After the order was placed, but the item is handed in 7 days after the label was created to the carrier, creating a false expectation to the client of a delivery withing 5 to 7 days. All the placed orders took more than 20 days to be delivered to the client. As a result you have a long listing of costumer asking for their orders and bad reviews in your store.
2. Some of the orders never left the warehouse and when you checked the status of the order you realized that you have a ticket opened by CJDropshipimg to charge you more for the paid shipping. As a result you have a huge profit lost or new debts.
3. Some of the item was never delivered because was out stock, but the inventory never was updated in your store, causing bad reviews in your store.
I would never recommend this business relationship to anyone, I really regret installed the app and put my confidence in people who don’t care about your business.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Still getting used to this service, but has been much cheaper and I love the ability for custom packaging. Thanks Remi for all your support.
Hi,
I just staring using CJ's dropshipping company as my supplier and so far I am receiving great support from Phoebe Lin. She has answered all of my questions accurately. The platform is user friendly and I look forward to a successful selling long-term relationship with CJ's dropshipping.
Thank You,
Veronica Giaquinta
Il mio agente personale mi assiste in tutto e per tutto. Ottimo servizio di assistenza !! Graziee Sky Liu per il tuo tempo :)
Lascio 4 stelle alla gestione prodotti CJ ,perché i prodotti devono essere controllati prima di spedirli.
Le foto dei prodotti devono essere uguali ai prodotti fisici.
I like Box Chen's customer service.
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CJDropshipping is wonderful for new dropshippers. And my agent Bucky was very patient and helped me a lot.
Thank you for your feedback! Your approval is our motivation.
Je recommande à 100 % Mon agent Linda et super réactive et répond très rapidement à mes question et m'aide en fonction
very very good service...THANK U SOOOOOOOOOOO MUUUUCCCCHHHHHH
I UNDERSTAND QUICKLY
I CAN MAKE IT BY MYSELF
THANK U SO MUCH
It is a very good app. The support custom is very good
They help me to find my product very easily.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
My agent Ryan Chen really helped me
I would give 5 out of 5
Everything is fine , just makesure to click the right delivery partner to get deliver your product quickly