Reviews (9,298)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
Edited January 16, 2023

I can’t give a good review to this app, the order never was delivered as described.
I had the app for almost 12 months here is the problem:

1. Shipping label is created 24 to 72 After the order was placed, but the item is handed in 7 days after the label was created to the carrier, creating a false expectation to the client of a delivery withing 5 to 7 days. All the placed orders took more than 20 days to be delivered to the client. As a result you have a long listing of costumer asking for their orders and bad reviews in your store.
2. Some of the orders never left the warehouse and when you checked the status of the order you realized that you have a ticket opened by CJDropshipimg to charge you more for the paid shipping. As a result you have a huge profit lost or new debts.
3. Some of the item was never delivered because was out stock, but the inventory never was updated in your store, causing bad reviews in your store.

I would never recommend this business relationship to anyone, I really regret installed the app and put my confidence in people who don’t care about your business.

787pampao, Inc.
United States
Over 1 year using the app
CJDropshipping replied January 15, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

June 10, 2022

Still getting used to this service, but has been much cheaper and I love the ability for custom packaging. Thanks Remi for all your support.

Raspberry Stationery
Australia
22 days using the app
March 20, 2023

Hi,

I just staring using CJ's dropshipping company as my supplier and so far I am receiving great support from Phoebe Lin. She has answered all of my questions accurately. The platform is user friendly and I look forward to a successful selling long-term relationship with CJ's dropshipping.

Thank You,

Veronica Giaquinta

smartfatburners.com
United States
22 days using the app
March 8, 2023

Il mio agente personale mi assiste in tutto e per tutto. Ottimo servizio di assistenza !! Graziee Sky Liu per il tuo tempo :)
Lascio 4 stelle alla gestione prodotti CJ ,perché i prodotti devono essere controllati prima di spedirli.
Le foto dei prodotti devono essere uguali ai prodotti fisici.

W2TB
Italy
Over 1 year using the app
July 15, 2022

I like Box Chen's customer service.
okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Tuocanefelice
Italy
22 days using the app
November 28, 2021

CJDropshipping is wonderful for new dropshippers. And my agent Bucky was very patient and helped me a lot.

FlyQS
China
22 days using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.

September 10, 2023

Je recommande à 100 % Mon agent Linda et super réactive et répond très rapidement à mes question et m'aide en fonction

Soin Active
France
21 days using the app
January 30, 2023

very very good service...THANK U SOOOOOOOOOOO MUUUUCCCCHHHHHH

I UNDERSTAND QUICKLY
I CAN MAKE IT BY MYSELF

THANK U SO MUCH

ZRYSED STORE
United States
22 days using the app
March 30, 2021

It is a very good app. The support custom is very good
They help me to find my product very easily.

Clean_ur_Body
France
21 days using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited September 10, 2023

My agent Ryan Chen really helped me
I would give 5 out of 5
Everything is fine , just makesure to click the right delivery partner to get deliver your product quickly

SQUARITY
India
21 days using the app