Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

November 17, 2022

Connie was really really helpful! The platform is great with 7-10 days shipping yo usa, quite fast for dropshipping.

SpeyeFinder
United States
23 days using the app
September 5, 2021

Vanessa Ding did a wonderful job by responding to my needs promptly & kindly. This kind of service makes me confident to keep working with CjDropshipping.

Stellar Electrica
United States
23 days using the app
CJDropshipping replied September 5, 2021

Thank you for your feedback! your approval is our motivation.

January 27, 2023

The Customer service is great. Michell luo helped me a lot. He answered extremely fast and solved all of my problems in a matter of minutes. The Dropshipping part is also very easy, and there is plenty of help.

FabulouStella
Austria
23 days using the app
July 2, 2023

I’ve been very pleased with my experience with CJ Dropshipping. I have to especially mention Lavinia Liang, who has been nothing short of exceptional. She kept me informed every step of the way with my order, and even went the extra mile to make sure I was satisfied.

Despite a minor pricing hiccup, Lavinia communicated the changes promptly and professionally, and handled it in a way that maintained my trust in the process.

She made me feel valued as a customer, and her service made all the difference. I feel like I’m more than just a transaction, and it is this level of service that ensures that I will continue doing business with CJ Dropshipping.

Keep up the good work, Lavinia!

Bella Brillo
United States
23 days using the app
July 7, 2022

Amazing service, I had a question about placing an order, and within literally seconds, Box Chen was in the chat and explained the issue to me, screenshots included. Problem solved immediately, very impressed.

The Asylum Emporium
United States
23 days using the app
April 23, 2021

I recommend Ian Xue, very friendly and helpful. he does an excellent job and always finds solutions to our problems

FitStonK
United Kingdom
23 days using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

May 19, 2021

Product Sourcing concept seems great on CJ Dropshipping. In terms of customer support Mr Caesar Feng was very responsive & helpful.

BABA LINKS
United Kingdom
23 days using the app
CJDropshipping replied May 19, 2021

Thank you for your feedback! Your approval is our motivation.

June 27, 2023

Dear CJ Team.

I wanted to take a moment to express my sincere gratitude for the exceptional support provided by my agent, Ceci. Her responsiveness, availability, and willingness to help have made a significant impact on our collaborative efforts at CJ.

Ceci's proactive approach and constant availability whenever I needed assistance have been truly invaluable. Her friendly demeanor and ability to provide sound advice have consistently guided me in the right direction. I am grateful for her continuous support and the positive impact she has had on our working relationship.

I would like to express my appreciation for Ceci's dedication and professionalism. Her expertise and contributions have been instrumental in our shared success, and I am grateful to have her as my trusted agent.

Once again, please extend my heartfelt thanks to Ceci for her outstanding support and valuable insights. I look forward to our continued collaboration and achieving even greater milestones together.

BricoSure
France
23 days using the app
October 30, 2023

The customer support was exceptional. Suki Huang

ALLINSHOP
Sweden
23 days using the app
February 23, 2023

I really liked that support system, fast and helpfull, Mary Li is nice support and i really like it :)

CozzyHomeUsa
Lithuania
23 days using the app