Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 4, 2021

New to the app, trying to understand how it works. Connected with the support team and they are quite helpful in explaining the details.

GrowingSquirrel.com
India
About 13 hours using the app
CJDropshipping replied September 5, 2021

Thank you for your feedback! your approval is our motivation.

October 30, 2023

I experienced prompt and efficient assistance from Ms. Amy during my consultation. She aided me in obtaining the necessary information for my product quickly and effectively. Her professionalism and direct approach were greatly appreciated.

Cresselia
United States
About 10 hours using the app
August 24, 2022

The live chat support (Mary Li) helped me quickly. I was satisfied with the service, the problem was solved and Mary Li is friendly.

trends-alarm
Germany
About 10 hours using the app
April 14, 2021

Talked with Ian Xue at the CJDropshipping website, he is an agent. Pretty cool dude and helped me out with questions.

TheOpenPong™
United States
About 6 hours using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited June 20, 2023

Cristina was quick to respond to my questions and helped me complete what I desired to do. Store building is an endeavor i desire not to persue right now, but customer service will respond & help you through whatever process you want to go. It's awesome!

My Store
United States
About 6 hours using the app
April 23, 2021

just got done asking some question and i already approve even gave me a whole powerpoint on how it works. They are quick replying and very nice!!! thank you Wendy!

Benrare
United States
About 5 hours using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

November 8, 2023

Very fast shipping and amazing Personal Agent. My agent Ely really helped me!

ワンダフルワールドドック
Japan
About 3 hours using the app
December 18, 2020

Really great app, I use it for a lot of my products. Sylvia Wang and Susan Zhou from their support team have been very helpful. 10/10 would recommend to everyone.

Daily Fountain Pen
Australia
About 2 hours using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 16, 2021

super helpful and supportive and responsive agent keep up the good work.
i recommend this app for anyone

andikolshay
United States
About 2 hours using the app
CJDropshipping replied September 16, 2021

Thank you for your feedback! your approval is our motivation.

February 18, 2023

I just started doing dropshipping not long ago, and I got very quick replies from Rebecca and she was able to answer my questions and help me out immediately! It’s refreshing to have great customer support :)

Seek Uniques
Canada
About 1 hour using the app