Reviews (9,300)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 27, 2023

Thanks to Elsa Tong for her speed and confidence. It's a pleasure to work with her as an agent! I highly recommend her.

Ma boutique
France
14 days using the app
June 4, 2023

At first, I needed clarification on what I was doing or feeling sketchy when using customer support to ask a question and where to guide my answer. After talking to the person on customer support they gave me clear answers and I feel more trusted with cj dropshipping. Whenever you have a question go to customer support and talk to your agent they will guide you in the right direction.

Altrality Inlet
United States
14 days using the app
August 2, 2021

Thanks to Vanessa ding!! She’s a amazing agent and I love to work with her! CJ is the best Methode for dropshipping

MySunDeals
Germany
14 days using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

June 4, 2021

Simon is a helpful and nice customer service. thanks a lot, had a rough start at the beginning but after they change my old agent with the new agent(Simon) things start working beter.

Semvide.com
France
About 1 year using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.

May 29, 2020

Thanks for this platform. saved my time and made me make more money, and I no longer have to deal with those annoying logistics problems! Thanks to my agent Curry.

OnlyCrate
China
14 days using the app
CJDropshipping replied May 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 27, 2021

Fast response in general with the chat, I found that this agent is very helpful in problem solving: Sylvia Wang

Aveas
France
About 1 year using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Your approval is our motivation.

September 26, 2023

I recently started using the CJdropshipping app and I have to say, it has been a game changer for my business. The app is user-friendly and offers a wide variety of products to choose from. I especially appreciate the personalized support I've received from my agent, Cherry Xu . He has been extremely helpful in answering my questions and providing recommendations for trending products that have boosted my sales. Overall, I highly recommend CJdropshipping and the excellent service provided by Cherry Xu . 5 stars!

StevnsEC
Austria
14 days using the app
October 19, 2020

I really like CJ's services! The best thing is that you can always live chat with their very nice and helpful customer service team. Special thanks to Jenna Zhu!

Smart Spine Care
Germany
14 days using the app
CJDropshipping replied October 19, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 23, 2023

I recently had the pleasure of working with Fairy Hong from CJ Dropshipping's customer care team, and I must say, I was thoroughly impressed with her level of expertise and exceptional customer service.

As a new user of CJ Dropshipping, I needed assistance in connecting my Shopify store to my CJ Dropshipping account. Fairy Hong was quick to respond to my queries and patiently guided me through the entire process. She took the time to understand my specific needs and went above and beyond to ensure that my integration was seamless.

Throughout our interactions, Fairy was professional, courteous, and incredibly knowledgeable about the CJ Dropshipping platform. Her attention to detail and willingness to help made the entire process stress-free and straightforward. I felt reassured knowing that I could count on her for any further assistance I may need.

Overall, I am extremely satisfied with my experience with Fairy Hong and CJ Dropshipping's customer care team. I highly recommend their services to anyone looking for a reliable and efficient dropshipping partner. Thank you, Fairy, for your outstanding support!

super stores
India
14 days using the app
September 27, 2022

I'm not sure why CJDropshipping App received a star of 4.7. They are not able to comply with their order policy mentioned on their website (3-7 Days processing / 5-7 Shipping). When you checked with them, asked why the shipping is delayed, they will keep asking you to have a stock with them and explained their processing time (4-7 Days plus shipping) which is a clear cheating strategy. Shopify should check their partner policies and strictly implement those policy and even ban them to prevent using their App/services. We replaced our existing supplier due to this reason and they are worse than the first one.

R Smart eShop
United Arab Emirates
About 1 year using the app
CJDropshipping replied September 27, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.