Reviews (9,300)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 1, 2023

Im really impressed by the service. My Agent Diana helped me really quick with my problem. She created for my a bundle like i wished and helped me with the package size. You only have to describe your problem and they will find a solution immediately. I can definitely recommend this app, even as an experienced Online Shop Creator. Thanks again Diana if you read this :)

novaskinz
Germany
13 days using the app
May 11, 2023

there was a very helpful girl who helped me find the product, thanks to her I found it. Her name is Lea Zhang

FingerStrength
Italy
13 days using the app
October 5, 2020

Im currently using the app to source products, their representatives are very attentive and quick to respond

Recordet
United States
13 days using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 2, 2021

Terrible platform. I've been using them since June 2021. The inventory listed on the site is not real. I sold over 30 units of a product that they ended up not having (even though the inventory stated they had over 9,000). It took them over a week to let me know they wouldn't be able to source a viable replacement product so I found another supplier. I've been trying to get refunded for over a month now and they are still withholding 15% of my money. It wasn't easy to get the other 85% either, I've had to contact my agent every single day for the last 30 days. Bad products, slow shipping, and no accountability. I promise you'll regret it in the long run.

Dog Owned
Canada
About 1 year using the app
CJDropshipping replied December 6, 2021

Hi, thanks for your feedback. There are two types of inventory: CJ inventory refers to products in CJ warehouses worldwide while factory inventory refers to products from cooperated factories of CJ. Regarding the refund, our agent is helping to review the transaction details and get back to you. Please keep in touch with our agents. Thank you for your patience. With any problems, you can still submit a ticket or write to support@cjdropshipping.com for help.

Edited July 7, 2021

I was very disappointed with the company’s communication and product search, and did not provide me with any help. I was quite disappointed with this.

SpireBuzz
United States
About 1 year using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

July 28, 2023

"Exceptional Service and Reliability!

I cannot express how impressed I am with my dropship agent's services. From day one, they have been incredibly reliable, efficient, and attentive to my needs. The communication is top-notch, and they always go above and beyond to ensure my orders are processed smoothly and delivered on time.

Their product sourcing is remarkable, and I am constantly amazed at the quality and variety they offer. The seamless integration with my store has made managing inventory a breeze, and it has definitely boosted my business growth.

Working with them has been a game-changer for my dropshipping business, and I wholeheartedly recommend their services to anyone looking to elevate their eCommerce game. Thank you for being an invaluable partner in my success journey!"

Iconics Hub
Australia
13 days using the app
Edited October 15, 2023

Box Chen from CJ Dropshipping is the best agent. Sini always supports my store and answers my questions.

Greenaty
Canada
13 days using the app
October 7, 2020

Amazing service, Mr Jarvan is very professional and kind. I'm going to recommend Mr Jarvan and CJDropshipping to my friends.

Neon Mask X™️
Italy
13 days using the app
CJDropshipping replied October 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited April 5, 2021

Joanna is driving me crazy. I have been trying for a whole morning to clarify the situation of only three orders, but it is being totally impossible. She tells me that they have been sent when they have not. The status clearly indicates that the orders have not yet been processed. I told him that if he is not sure of the information, to check it with his colleagues, but to confirm the correct status of the orders, what cannot be is that he is teasing me for shutting up my mouth !!!! ! I am very angry with this situation, I have been consulting the status of those three orders for days and days but I still have not received any response. Nobody clarifies absolutely anything to me !!!!!

OEL Beauty
Spain
About 1 year using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 28, 2023

Through using this app to create posters, I have received positive feedback and responses, boosting brand awareness and sales performance.

pandaonz
China
About 1 year using the app