Reviews (9,551)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

November 5, 2020

I'm using this app for supporting my activity with Shopify. Cjdropshipping provides not only the best price, fast shipping, but the service support by staff is the best part. I have an agent for my account, Alisa Chen, she helps me a lot and all the time. When she is not available, I still can find help from other staff on the mainpage, so all problems, questions usually solved immediately. This is very important when you starting a new business. Must-have app.

Miaofit
France
19 days using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 17, 2020

Wonderful Customer Service From CJ.
I am getting excellent help from my agent Peter Qi. He answers all my questions and very fast. I really like the support of CJ.

InvtechPro
Vietnam
19 days using the app
CJDropshipping replied September 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 15, 2023

I had an issue with orders synching and Luria Xie was very helpful in helping me solve the issue! Thank you!

The Artizan Shoppe
United States
19 days using the app
July 6, 2020

Very good service. Thank you frank for your help. I really recommended this service to manage orders

ZAPPERR
France
19 days using the app
CJDropshipping replied July 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited August 28, 2021

Connie Jin has been the best agent by far! She always goes above and beyond to help out with fulfilling our orders, and has excellent service and constant communication. Amazing service, thank you Connie!

Itty Bittie
Singapore
19 days using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

July 13, 2022

Love this app so much. They provide great customer support and I'd like to give a special thank you to Ada qiu for being so kind and helping me out with any of my concerns.

Xtremeveinz
United States
18 days using the app
November 8, 2023

Elsa Tong was polite, used pictures and fast. Thanks

Buy That Thang
United States
18 days using the app
October 25, 2023

CJ services is not just a good working app; it's a game-changer in the world of e-commerce. The product variety they offer is truly remarkable, catering to a wide range of needs and preferences. The team behind CJ services is exceptionally well-organized and responsive. They have a knack for going above and beyond to support their customers.

Sure, there might be a few areas that could be improved, but the overall experience is nothing short of convenient and satisfying for those who choose to work with them. I've been a part of this platform for several months now, and I can confidently say that my journey has been marked by consistent pleasure and positive outcomes.

I can't speak highly enough about my agent, Nigel. He's not just an awesome guy; he's a dedicated professional who puts in every ounce of effort to assist me in each and every interaction. His commitment to customer satisfaction is commendable, and it's the kind of service that keeps me coming back.

If you're considering working with CJ services, I wholeheartedly recommend it. It's a reliable platform, backed by a stellar team, and I'm more than pleased with my experience.

Isha & light bulbs
India
18 days using the app
September 20, 2023

As always they are so helpful especially Box Chen. I'm just new so I'm still figuring out a lot of stuff and processes. This is a bit overwhelming as first timer and good support is needed. So easy to connect with them within seconds. Thanks!

Scary Fake Corpse
Philippines
18 days using the app
September 7, 2023

I would because of the assistance I get from the Representatives. Bin Han always comes in asking if I have any issues and is ready to look up any products for me. He is Great!

Heaven's Perfection
United States
18 days using the app