Reviews (9,553)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

July 27, 2023

Thanks to Elsa Tong for her speed and confidence. It's a pleasure to work with her as an agent! I highly recommend her.

Ma boutique
France
14 days using the app
June 4, 2023

At first, I needed clarification on what I was doing or feeling sketchy when using customer support to ask a question and where to guide my answer. After talking to the person on customer support they gave me clear answers and I feel more trusted with cj dropshipping. Whenever you have a question go to customer support and talk to your agent they will guide you in the right direction.

Altrality Inlet
United States
14 days using the app
August 2, 2021

Thanks to Vanessa ding!! She’s a amazing agent and I love to work with her! CJ is the best Methode for dropshipping

MySunDeals
Germany
14 days using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

May 29, 2020

Thanks for this platform. saved my time and made me make more money, and I no longer have to deal with those annoying logistics problems! Thanks to my agent Curry.

OnlyCrate
China
14 days using the app
CJDropshipping replied May 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 14, 2023

Thanks to Ruth I was able to place my first dropship order today! After some technical difficulty I reached out and Ruth promptly rersponded on their messenger service. She didn't tell me what needed to be done to fix the problem, she went into my account and fixed it for me! It's reassuring to me that CJ has a great customer service structure in place with people like Ruth. It really means alot to know you won't be on an island if you're stuck in the platform. I honestly tried other platforms like DSers and their customer service just doesnt stack up to CJ's Thanks Ruth for helping me through my first order! Thanks CJ for hiring people like Ruth!!!

Primal Gear
United States
14 days using the app
October 19, 2020

I really like CJ's services! The best thing is that you can always live chat with their very nice and helpful customer service team. Special thanks to Jenna Zhu!

Smart Spine Care
Germany
14 days using the app
CJDropshipping replied October 19, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 26, 2023

I recently started using the CJdropshipping app and I have to say, it has been a game changer for my business. The app is user-friendly and offers a wide variety of products to choose from. I especially appreciate the personalized support I've received from my agent, Cherry Xu . He has been extremely helpful in answering my questions and providing recommendations for trending products that have boosted my sales. Overall, I highly recommend CJdropshipping and the excellent service provided by Cherry Xu . 5 stars!

StevnsEC
Austria
14 days using the app
March 23, 2023

I recently had the pleasure of working with Fairy Hong from CJ Dropshipping's customer care team, and I must say, I was thoroughly impressed with her level of expertise and exceptional customer service.

As a new user of CJ Dropshipping, I needed assistance in connecting my Shopify store to my CJ Dropshipping account. Fairy Hong was quick to respond to my queries and patiently guided me through the entire process. She took the time to understand my specific needs and went above and beyond to ensure that my integration was seamless.

Throughout our interactions, Fairy was professional, courteous, and incredibly knowledgeable about the CJ Dropshipping platform. Her attention to detail and willingness to help made the entire process stress-free and straightforward. I felt reassured knowing that I could count on her for any further assistance I may need.

Overall, I am extremely satisfied with my experience with Fairy Hong and CJ Dropshipping's customer care team. I highly recommend their services to anyone looking for a reliable and efficient dropshipping partner. Thank you, Fairy, for your outstanding support!

super stores
India
14 days using the app
May 11, 2023

there was a very helpful girl who helped me find the product, thanks to her I found it. Her name is Lea Zhang

FingerStrength
Italy
13 days using the app
October 5, 2020

Im currently using the app to source products, their representatives are very attentive and quick to respond

Recordet
United States
13 days using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!