Reviews (9,098)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 26, 2022

Do not buy and deal with them before making sure of everything because they change things after ordering.. They also increase the price of things and ask for more money after purchasing

The FreeFee
United Kingdom
About 2 months using the app
CJDropshipping replied May 26, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

April 29, 2022

Ada qiu on CJ dropshipping was a good help for me to my website. I recommand to use CJ dropshippinh in complement to shopify.

RêveDesign
France
About 2 months using the app
September 22, 2022

Phoebus is a very support guy. He helped me alot. Appreciated for his support and nice to talk to him.

Blessed Bazar
United Kingdom
About 2 months using the app
May 29, 2023

Hello CJ Dropshipping Team,

I'd like to express my gratitude for the excellent customer service I've been receiving from Yuliya Chan.

Her friendliness, professionalism, and attention to detail have made every interaction with CJ Dropshipping a true pleasure. Her ability to meet my needs has exceeded my expectations and elevated your company's image.

Please convey my thanks to Yuliya. She is undoubtedly a great asset to the CJ Dropshipping team.

Kind Regards,

Marcio Landim

MINI MARVELS SHOP
United States
1 day using the app
September 2, 2022

The customer support is excellent. Ada Qui sat patiently with me to help get the store up and running.

Ternary Shop
South Africa
About 2 months using the app
September 12, 2023

I'm so happy with CJDROPPSHIPPING and specially there support chat on WhatsApp. Today Yana send me a message to help me get the trending products for my Shopify store and I'm really impressed. Thank you Yana. I'm hopping to get the same response all the time. Thank you

Rckflick Shop
United States
1 day using the app
October 11, 2023

Agent Gaines Guo has helped me very well!

Louvico
Netherlands
1 day using the app
June 25, 2020

I am amazed how this guys handle the customer support, JUST AMAZING. What I've seen until now really impresses me. I am very happy to do business with you and hope we can maintain that nice and easy relationship for long term business! Again, great customer service and availability! <3

Maison Sportive
Switzerland
1 day using the app
CJDropshipping replied June 25, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited February 27, 2022

This app is pure business destroyer. People! be very aware I feel sorry when I see new users leaving positive reviews because CJ agent told them so. This app have an evil strategy to put pressure on new users for positive reviews. This app focus on pleasing new users till they open their store and get sales that the hell starts. I've tried all my best to inform shopify about their tactics and gave screenshots, Shopify said it's horrible and they are invastigating. I had their agent adding me in whatsapp begging me to remove facebook post about not processed order ( I wish I can show you screenshots guys) He told me I'm depressed because you left a negative post. he told me I will give you coupons if you remove it ( he never did and he ignored my messages after I deleted my post) He begged me to leave good reviews on shopify, trustpilot, facebook ... etc PEOPLE do not work with CJ!! I challenge you to find 1 real succesful story of anyone who worked with CJ. You will never find a real story about anyone who made good money with them NEVER!!

Tigardo
Finland
About 1 month using the app
CJDropshipping replied February 28, 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

March 8, 2023

Il mio agente personale mi assiste in tutto e per tutto. Ottimo servizio di assistenza !! Graziee Sky Liu per il tuo tempo :)
Lascio 4 stelle alla gestione prodotti CJ ,perché i prodotti devono essere controllati prima di spedirli.
Le foto dei prodotti devono essere uguali ai prodotti fisici.

W2TB
Italy
About 1 month using the app