Reviews (9,233)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

April 21, 2023

Meine Agentin Isabella Yang von CJ ist unersetzlich. Absolute Kundenfreundlichkeit und schnelle Hilfe bei allen Fragen rund um Bestellungen IOSS Konfigurationen usw.
Uneingeschränkt empfehlenswert!

Hanna
HSmartSolutions

HSmartSolutions
Germany
4 days using the app
October 10, 2023

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

Sleepgonom™
Spain
4 months using the app
August 23, 2023

The platform is very efficient. After using it for a period of time, I feel that it is very easy to get started, and the team of the platform is very professional, which is a model for me to learn. Special thanks to Sulee Li of the platform for answering my questions. The content of the answers is very professional , very optimistic about the future development of the platform.

KICK-POP
United States
4 days using the app
May 11, 2023

The worst company to work with!!! If you order something they always open a tickets there is always something wrong by their side

Angelic Dazzle
United Kingdom
4 months using the app
CJDropshipping replied May 11, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

September 22, 2023

Al momento metterò 4 stelle, aggiornerò in seguito la mia recensione dopo aver avuto concrete esperienza di acquisto con l'app, perché sto giusto iniziando.
Avendo riscontrato alcuni problemi, ho notato che l'assistenza clienti è molto efficiente e risponde velocemente.
il mio assistente personale: Linda Feng

Love Infancy
Italy
4 months using the app
May 18, 2021

excellent app with great customer service
thanks to cj team and my agent Hedy to be so helpful and available

Hey Shapee
Belgium
4 days using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

July 3, 2023

I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers

Glassesofsweden
Sweden
4 months using the app
Edited September 9, 2023

Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!

APE'S HUT
Romania
4 months using the app
September 13, 2023

Im very pleased with CJdropshipping. They have a lot of products and easy to talk to agents that help around the clock. My personal agent June helps me with everything I ask for and does her best to help a new dropshipper. Looking forward to continue working with you guys.

Babysekken
Norway
3 days using the app
July 3, 2023

The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better

Shamala Store
United States
3 months using the app