Reviews (9,567)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

September 29, 2024

I really like the app, and my dedicated account manager, Aron Lee, has been incredibly helpful. He consistently goes above and beyond to get things done and is always quick to respond to my messages. I never feel like I'm left on my own. Whenever I have any issues or questions, Aaron is always there to provide excellent support. I highly recommend it!

That Organized Home
United Kingdom
Over 2 years using the app
Edited December 23, 2024

CJ Dropshipping has been an incredible asset to my business! Their product quality is outstanding, offering a vast and trendy selection that keeps my customers coming back. The customer service is unparalleled, with a special shoutout to Dolly—her responsiveness, kindness, and unwavering support make all the difference. She consistently goes above and beyond to ensure everything runs smoothly. I highly recommend CJ Dropshipping to any e-commerce entrepreneur—it’s a game-changer!

The Bags Shop
Ireland
Over 1 year using the app
December 5, 2024

Good service, they reply so fast and they speak English good. Suki was a very helpful to me, it was past bedtime from where she is and she still helping me. I hope everyone who's using this app will have the same service I had.

GalacticVirtuality
Canada
3 months using the app
December 23, 2024

Sini Liu is always doing her best for the customer. She solves every problem very fast.

LivingLiveMemories
Austria
About 1 year using the app
December 9, 2024

Cj's support staff is always quick to respond and will help walk you through any issues you might have! They have the knowledge and the skills to help with any issue!

Dogg-Pawz-Love2
United States
About 1 year using the app
November 23, 2024

the customer support lady, See, has been nothing but wonderful. shes attended to all my needs and gave me support the SECOND I needed it. Ive never had a more pleasant experience and this is talking out of heart.

PARADUXE
United Arab Emirates
3 months using the app
November 3, 2024

CJdropshipping's agents help navigate the processes that are involved in dropshipping and product research. My agent Willa has done a fantastic job of assisting me, reaching out to suppliers on my behalf, and letting me know important information about how my products are changed/different than expected. I personally enjoy the human touch that comes with CJdropshipping and how Willa is looking out for my best interest.

Swaylay
United States
2 months using the app
October 4, 2024

Very good services, I recommend 100%. My personal agent Shinco Zhao is always available and very helpful answering any question I got! You can find any product you want, get a custom packaging and other amazing features. Thank you!

AMÉLIE Deutschland
Germany
7 months using the app
October 21, 2024

Anthony is the best customer support agent I’ve had in China. I reccomend CJ for anyone out there, it’s the best. And not only do they have good products, good customer service

Mija Zofija
United States
Over 1 year using the app
October 8, 2024

The platform has been great. I'd like to give a special mention to the customer support team, particularly Anthony, for always providing prompt and helpful responses, usually within the same day or next. The new user interface is clean, easy to use, and makes the app more enjoyable overall.

Lanoboo
United States
9 months using the app