Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

November 9, 2024

Everything is very good. I would also like to thank my contact agents Joean Gu and Arina Dong.

Lvin
United Kingdom
7 months using the app
October 28, 2024

It was a great help, Kribee Huang. Thank you!

O! Global Mart
Romania
10 months using the app
October 11, 2024

Great App, quick and helpful staff (thank you for your help,Connie).

Nozova GmbH
Germany
Over 1 year using the app
November 10, 2024

I was happy with the consultant service, the agent Agnes helped me a lot and answered for my questions.

Maza Store
Italy
7 months using the app
Edited December 5, 2024

CjDropshipping is an outstanding app for anyone in the dropshipping business. While I’ve encountered a few issues in the past, the team went above and beyond to resolve them promptly. The user-friendly interface makes it easy to navigate through categories and find what I need.

I’d especially like to express my gratitude to the customer support team, and in particular, agent Christine Yu. Her exceptional support has made a significant difference for me. She is incredibly patient, professional, and provides clear, detailed instructions whenever I encounter challenges.

huescratch
Canada
5 months using the app
November 22, 2024

I am a new small business owner and had a lot of questions for Garrison Wong at CJ. He was very patient and helped me tremendously. I was very pleasantly surprised at what great service I received after hours. Thank you again, Garrison.

OC PET SUPPLIES
United States
6 months using the app
October 22, 2024

the service is excellent especially with my contact Steph Zhu she reacts as quickly as possible for all my orders and any problemd really appreciable her contact and her kindness

Loftorganize
France
12 months using the app
November 7, 2024

CJ has lots of varieties of product that you can source in your website. I think the price is a bit expensive for other dropshipper who want to sell in the retail price. Also, the customer service is good but its very time consuming. Because the respond is very slow for the customer support. Joean Gu and Arina Dong recently helped me with my query. However, I find sometimes, they don't understand me well. I would like the agents to improve their english more so we can have a better business. Otherwise, overall its not bad.

VarietyBay
Australia
7 months using the app
Edited November 29, 2024

We’re very happy with all the help Vincy Xi has given us in getting CJ up and running in our business. She’s been absolutely invaluable, guiding us through everything from setting up bundles and handling inventory to fixing any issues that come up along the way.

Vincy is always quick to respond and really knows her stuff. She doesn’t just fix problems—she gives us tips and advice that make a big difference in how we manage things. It’s been such a relief to have her on our side, and we’re truly grateful for her support. Working with Vincy has been fantastic—thank you so much for everything!

Jewelry Gifts
United Kingdom
9 months using the app
Edited December 2, 2024

Kribee Huang and Bin Han are reactive and very helpful

InstantJeux
France
9 months using the app