Reviews (9,637)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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My favorite sourcing app. I had the pleasure of being assisted by agent July Chan. Any question or request I had was promptly dealt with. All and all CJ has made sourcing and fulfilment a breeze.
CJ Dropshipping is a superb tool for ecommerce, as well as being very quick to answer our questions. Thanks to Lisa for her responsiveness!
I am extremely impressed with CJ dropshipping customer service. I just finished talking with Gildan, who assisted me in placing two of my orders and made the process incredibly easy. I am truly grateful for her help because I was unsure of what to do. She was amazing, and I hope that everyone else in the help app is just like her. She really helped and brightened my day. I also received help from Rami Wu
CJ dropshipping has been a great service doing around 50 orders a day on my Shopify store. Tab has been my agent for 3 months and takes care of a lot of my stock management issues , ordering from Chinese suppliers etc. given I don’t speak mandarin, he advocates on my behalf to get the price I’m looking for and checks to make sure the stock is of a high quality.
It’s a great service if you’re a serious dropshipper with a good product.
Do not bother with this company, clearly their star rating is from fake reviews as there is no way they are getting this many genuine reviews, not only is their store super complicated to navigate, their customer service is horrendous. I had the unfortunate "pleasure" of dealing with them today and after rating a issue with the technical side of the app the customer service agent would only help me if I removed my review! Absolutely disgusting. I have closed my account and will not be using them again. Buyers beware!
Excelente atención por parte de Sita Cui y me gustaría algún día conocerla en persona, muy atenta y agradable atención por parte de ella, deseando que hayan muchos pedidos exitosos de mi tienda con Ustedes.
Kaycee Chen very good service
Jolie from CJ Dropshipping provided excellent customer service. I will definitely be doing business because of her
Zoey was very responsive and helped with my issue.
Best support, and Christine Yu is amazing!!