Reviews (9,550)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

August 3, 2023

Customer service is really the best thing about CJ - a real person is always ready to answer your question within seconds. Janet is especially great. THank you!

Sentimetals
United States
4 days using the app
April 16, 2022

Good service! I was helped by Joyce who answered my questions. Joyce answered multiple questions that i had.

Nourelle
Canada
4 days using the app
CJDropshipping replied April 18, 2022

Thank you for your feedback! Your approval is our motivation.

Edited June 13, 2023

Had an amazing chatting time with agent Aoki Gong. Helped me with solving my global shipping problem, really good and top quality service. Highly recommended!

Quiet Sippers
Hong Kong SAR
4 days using the app
August 18, 2023

I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again
Your a superstar

Gobstopperz
New Zealand
4 days using the app
July 11, 2023

Best customer service of any DS company. Products and shipping times you can't find better anywhere else. Yuliya Chan is the best support agent you can get!

PawPrintPics
United Kingdom
4 days using the app
July 16, 2023

Connie Jin has been amazing. She works hard to find the right solution. CJ dropshipping has an excellent customer service and their agents are very helpfull. You don't wait to get an answer, they are very dedicated. Thank you Connie Jin, thank you June, thank you CJ dropshipping!

Gavellani
France
4 days using the app
April 21, 2023

Meine Agentin Isabella Yang von CJ ist unersetzlich. Absolute Kundenfreundlichkeit und schnelle Hilfe bei allen Fragen rund um Bestellungen IOSS Konfigurationen usw.
Uneingeschränkt empfehlenswert!

Hanna
HSmartSolutions

HSmartSolutions
Germany
4 days using the app
August 23, 2023

The platform is very efficient. After using it for a period of time, I feel that it is very easy to get started, and the team of the platform is very professional, which is a model for me to learn. Special thanks to Sulee Li of the platform for answering my questions. The content of the answers is very professional , very optimistic about the future development of the platform.

KICK-POP
United States
4 days using the app
November 18, 2023

Ken Yang was wonderful in helping me resolve an issue with my product! Highly recommend CJ Dropshipping and working with Ken!

My Store
United States
4 days using the app
May 18, 2021

excellent app with great customer service
thanks to cj team and my agent Hedy to be so helpful and available

Hey Shapee
Belgium
4 days using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.