Reviews (9,237)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

May 1, 2023

Thank you Leah for helping me very kindly and clearing my all querries. I liked the way you explained.

Fashionista.Pk
United States
3 months using the app
May 29, 2023

Thanks Mary Li. Clear answers and speed in reactions. Thanks. I have appriciated and for this reason i recommand

jella.biz
Italy
3 months using the app
November 4, 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

WIZMOX
India
3 months using the app
September 19, 2022

Christina Chen always does a great job assisting me. My only issue is that I would prefer to really have 1 go-to agent as opposed to having to use the chat because I don't always get the answer I need from other agents.

Zarot Star Jewelry
United States
3 months using the app
October 13, 2023

The best experience as a dropshipping platform. My agent, Surind, is very much present and helpful. I really can count on his support, when something arises. Person with a very deep knowledge on his field. I can only recommend CJdropshipping to anyone.

Shopporama.com
Switzerland
3 days using the app
October 12, 2023

Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.

If I could give 0 star I would.

Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.

GoodYouCo
United Kingdom
3 months using the app
June 29, 2020

deserves 0 stars, worse app ever don't ruin your business with this app, they have no organization, and change the price of the product after I sold them so I had to cancel all the orders. never again........

Body Mind Shield
Australia
3 months using the app
CJDropshipping replied June 29, 2020

Sincere sorry for your experience. We will email you if the price has changed. If you have any other questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

July 19, 2023

CJ drop shipping is very perfect! Their customer service is top-notch. Elsa tong the very best agent I have met online, so calm and answers all your questions with solutions.
You guys are the best.

Master wears
Nigeria
3 months using the app
July 26, 2022

CJdropshipping has very poor shipping service. I have placed an order 20 days ago and the estimated delivery time was 6 - 10 days. after 20 days of placing the order. I received a CJ ticket today saying that they do not have these colors. I have placed another order for 6 - 10 days delivery and after 8 days of placing the order. The order is still not shipped after 8 days. very disappointed. This will damage my customer service and my customers. Do not buy from Cjdropshipping

Clothingdom
Italy
3 months using the app
CJDropshipping replied July 26, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

June 5, 2020

Thanks to Stella for resolving my queries and handling the payment glitch for my orders. Was very patient and accommodating to my requests :)

TheYogaFocus
Singapore
3 months using the app
CJDropshipping replied June 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!