Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

August 7, 2023

I just want to recognize Bin Han for his wonderful help and assistance. He was very informative and accommodating. His advice with the initial setup of my new store was welcoming. Thanks again Bin.

Galaxy Gadgets
Canada
2 days using the app
June 5, 2023

Was having a little bit of trouble with sourcing my products, and Ben was absolutely amazing! Was super quick and helped me with different [products and issues. Couldn't recommend him enough!

Shop Travel Tots
Australia
2 days using the app
July 21, 2023

Bianca was very helpful in helping my store with it's first order. I expect many more positive experiences in the future.

Culture Art Designs
United States
2 days using the app
April 14, 2023

Phoebe was really helpful. I chatted with her on two separate occasions and asked numerous questions, as a very new dropshipper. She very thoroughly answered my questions and was quite polite.

Urban Ethnica
United States
2 days using the app
August 30, 2023

"Working with Fiona at CJ Dropshipping has been an absolute pleasure. From the outset, she showcased professionalism, unparalleled knowledge of the industry, and a commitment to addressing my needs promptly. Every query was met with clarity and every challenge was turned into an opportunity. Fiona went above and beyond to ensure the success of my dropshipping endeavors, making the process seamless and stress-free. Her expertise, combined with her genuine care for her clients, truly sets her apart in the industry. If you're looking for an agent who will be with you every step of the way, Fiona is your go-to! Thank you, Fiona, for being such a valuable asset to CJ Dropshipping and to all of us fortunate enough to work with you."

trendyxyz
United States
2 days using the app
August 10, 2021

Saturn is a helpful and nice customer service. She helped me get my product into my shop through great customer service.

Blue Cat Luthiers
Mexico
2 days using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

September 12, 2023

I'm so happy with CJDROPPSHIPPING and specially there support chat on WhatsApp. Today Yana send me a message to help me get the trending products for my Shopify store and I'm really impressed. Thank you Yana. I'm hopping to get the same response all the time. Thank you

Rckflick Shop
United States
1 day using the app
June 25, 2020

I am amazed how this guys handle the customer support, JUST AMAZING. What I've seen until now really impresses me. I am very happy to do business with you and hope we can maintain that nice and easy relationship for long term business! Again, great customer service and availability! <3

Maison Sportive
Switzerland
1 day using the app
CJDropshipping replied June 25, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 5, 2023

CJdropshipping is amazing, they give you the best support. Alina Liu gave me the best support today. I had many confusing questions, she tryed her best to understand, and helped me solving all my problems tirelessly spending 1h 20min. Haha!

Hermosita
Spain
1 day using the app
August 3, 2023

The communication between myself and my agent (Bonnie) was so helpful. They replied to my question immediately and provided useful advice. It made my job so much easier.

Eden Belle
United Kingdom
1 day using the app